Transgender Gender Nonconforming Intersex Programs Specialist (TGNCI)

POSITION TITLE: Transgender Gender Nonconforming Intersex Programs Specialist (TGNCI)

LOCATION/NEIGHBORHOOD: 75 Laguna Street San Francisco CA 94102

San Francisco neighborhood Hayes Valley Upper mid-market

REMOTE/ON-SITE/COMBO: Combo: Remote 1x week/On-site 4x week

DEPARTMENT: Community Engagement Department

REPORTS TO: Manager of TGI Programs

FLSA STATUS: Full-time Non-exempt

FTE STATUS: 1.00

COMPENSATION: $28.00-$31.00 per hour

PUBLIC TRANSIT PROXIMITY: ½ block from F Line 1 block from Bus lines 6 & 7

SCHEDULE: 40hrs/week

Generally Monday Tuesday Thursday and Friday 9 a.m. to 5 p.m. Wednesday 12 p.m.

to 8:30 p.m. Last Sunday of each month 10:30 a.m. to 4 p.m. Occasional work on

additional weekends and evenings.

POSITION SUMMARY: Openhouse seeks a positive compassionate caring and organized TGNCI Programs Specialist who is a passionate advocate for Trans and Gender Nonconforming older adults seeking high quality aging services in San Francisco Bay Area. Our ideal candidate will represent Openhouse and support our program partners to improve access and quality of care for Trans and Gender Nonconforming older adults and adults with disabilities through outreach supportive community engagement and community-building activities that center the needs of trans elders. The TGNCI Programs Specialist is responsible for providing programmatic oversight and ongoing support outreach and recruitment and accessibility to social services for TGNCI older adults age 55 and adults with disabilities. Due to the nature of the position weekend and evening scheduling and some additional duties may be required.

ABOUT OPENHOUSE: Openhouse was founded in 1998 to empower Lesbian Gay Bisexual Transgender and Queer (LGBTQ) older adults to overcome the unique challenges they face as they age by providing LGBTQ welcoming housing resources high-impact direct services and innovative community programs. As a result Openhouse reduces isolation and empowers LGBTQ older adults to improve their overall health well-being and economic security. We are a dynamic and entrepreneurial on the leading edge of the growing field of aging services for LGBTQ elders at the local state and national levels. Openhouse believes in manifesting opportunities with and not just for LGBTQ older adults to build and reconnect with community by providing housing direct services and community programs.

Openhouse is committed to building a diverse inclusive and equitable workplace. We encourage applications from people of all backgrounds including but not limited to candidates who identify as women people of color members of the LGBTQIA2S community and individuals across the gender spectrum. We recognize that systemic inequities may discourage some candidates from applying unless they meet every qualification listed. If you believe your skills and experiences align with the role and you are passionate about our mission we encourage you to apply. We value the unique perspectives and talents that each individual brings to our organization. Openhouse is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by law.

DUTIES AND RESPONSIBILITIES:

The Community Engagement programs team organizes hundreds of hours of intellectually stimulating activities each month that bring LGBTQIA2S older adults together to meet socialize and learn together. Working as part of Openhouses Community Engagement team the TGNCI Programs Specialist designs and facilitates affirming spaces including social groups wellness activities and cultural events that foster belonging and reduce isolation among TGI elders in San Francisco. The TGNCI Programs Specialist plays a vital role in advancing Openhouses mission to help LGBTQIA2S older adults connect thrive and age with dignity and joy.

KEY DUTIES & RESPONSIBILITIES:

Provide Program Support that Includes:

• Working collaboratively with the Manager of TGI programming to support person-centered TGI culturally responsive programming to ensure a safer inclusive and welcoming environment for TGI older adults and adults with disabilities in San Francisco Bay area.
• Working collaboratively with key external partners to maintain strong partnerships and deliver high quality programming and services.
• Co-facilitating weekly support groups of more than forty TGI older adults and adults with disabilities in a manner that promotes mutual respect and emotional safety.
• Fostering and demonstrating inclusivity in both dialogue and action that aligns with Openhouses mission.
• Supporting logistics as needed for the weekly Trans Resilience Support Group biweekly 50 & Fabulous Trans Support Group TGI Emotional Support Group Monthly Sunday Celebration Lunch and Karaoke regular TGI outings and other TGI-specific programming at Openhouse and offsite.
• Collaborating with the TGI Program Manager to develop the annual program calendar both for internal and partnership programs.
• Supporting community members enrolled in SFCHC TGIJP and Shanti-PAWS programs through warm handoffs to trans-affirming health and social services both internal and external to Openhouse.
• Supporting and participating in the TGI Advisory Board meetings and program celebration events.
• Other duties as assigned.

Outreach/Liaise and Engage TGNCI Older Adults in Services by:

• Making wellness calls to the TGI community roster and taking effective action to provide needed emotional social and practical support.
• Engaging TGI seniors in Openhouse mission through education information about programs and services and community-building opportunities.
• Conducting outreach that will include phone calls emails in-person dialogue festival tabling and announcements in newsletters to reach potential TGI participants and service providers about Openhouse TGI program.
• Ensuring proper level of support to TGI seniors and adults with disabilities including addressing barriers to future engagement and service connection with short-term practical support and referrals to longer term support services when available.
• Engaging in supporting community engagement activities and Openhouse services as needed.
• Advocating for community members and connecting them to TGI Community Case manager and/or Openhouse Resource and referral navigator for service providers such as rent relief food bank support services/case management etc.
• Referring interested community members to collaborative partner TGI older adult programs.
• Providing and eliciting community member feedback about Openhouse programs and partnership programs and help continue to make improvements in program delivery and services overtime.
• Other duties as assigned.

Engage in Community Organization Outreach and Relationship Development by:

• Promoting Openhouse TGI programs and services broadly across San Francisco service organizations fairs exhibitions and community groups.
• Working with Openhouse staff to provide education and information about partnership programs and assist them in referring potential community members for enrollment.

Fulfilling Administrative Tasks that include:

• Completing OH registration for participants enrolled in program.
• Assisting the Manager of TGI Programs in conducting program evaluations and Consumer Satisfaction surveys twice per year with older adults and volunteers to maintain high quality programming tailored to program outcomes.
• Entering data collected using internal databases (Neon One) and external reporting systems (GetCare).

REQUIRED QUALIFICATIONS

• Experience working with older LGBTQIA adults or equivalent experience working with other populations with unique socialization and service needs including but not limited to dementia and Alzheimers disease behavioral health caregiver wellness traumatic brain injury etc.
• Sensitivity to and knowledge of the unique life experiences challenges and strengths of the communities supported by Openhouses mission.
• Experience facilitating groups (preferably older adults and/or TGI population) in settings such as community centers demonstrating ability to manage group energy respond to changing needs and support participants with empathy
• Ability to work with minimal supervision.
• Minimum of 2 years of experience with administrative responsibilities.
• Excellent interpersonal and time management skills.
• Proficient with Microsoft Office Suite of products (Word Excel Outlook) and the ability to quickly learn software programs online databases and tools.
• Good critical thinking skills and the ability to prioritize multiple tasks.
• Fluency in English.

DESIRED QUALIFICATIONS:

In addition to the required qualifications the ideal candidate for the position will be able to demonstrate:

• Familiarity with de-escalation techniques and conflictresolution strategies to resolve issues while maintaining the dignity of all involved.
• Community development/organizing skills are highly valued.
• Experience working with Transgender Gender non-conforming and Intersex older adults and adults with disabilities is highly valued.
• Knowledge of San Franciscos aging and disability resources preferred.
• Knowledge of and familiarity with client assessment documentation and databases and information and referral appreciated.
• Proficiency in a second language is a plus.

PHYSICAL REQUIREMENTS:

Full COVID vaccination required (or approved accommodation).

Physical skills and ability to participate in event and program planning and execution and ability to be independently mobile in the community.

WORKING CONDITIONS & REQUIREMENTS

• Must be available to attend and work occasional events outside of standard work hours including:

- Occasional evening meetings and events

-Community events throughout the year

• Must be able to travel locally to meetings or offsite events.
• Must be able to operate a computer and other common office machinery such as a copier/printer up to eight hours/day daily.
• Must be able to work in a shared office space with moderate levels of noise.

COMPENSATION: Starting range is $28.00/hour to $31.00/hour commensurate with experience. This is a full-time (1.0 FTE) non-exempt position. Openhouse offers a dynamic vibrant collaborative and supportive work environment. All eligible employees may participate in insurance benefits upon first of the month following 30 days after date of hire full-time employees are eligible for health insurance while full- and part-time employees are eligible for dental vision and LTD insurance. Openhouse also offers a wide range of additional benefits to employees including but not limited to: EAP paid vacation time off 14 paid holidays 401(k) with employer match (available after first year of consecutive employment) commuter benefit legal name and gender change. Some benefits are pro-rated based on employee Full Time Equivalent (FTE).

TO APPLY: E-mail cover letter and resume detailing your qualifications and interest in the position to No phone calls please.

Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act Company will consider for employment qualified applicants with arrest and conviction records. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to the applicant. After making a conditional offer and running a background check if Company is concerned about a conviction(s) that is directly related to the job the applicant will be given the chance to explain the circumstances surrounding the conviction(s) provide mitigating evidence or challenge the accuracy of the background report. More information about the Fair Chance Act can be found by visiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.