Remote Live Chat Support Specialist
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
$ 28 - 47
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Responsibilities:
Provide live chat support to customers via our website
Answer questions about products and services
Resolve customer issues and complaints
Track and manage customer interactions
Provide feedback to the team on customer feedback
Requirements
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving skills
Proficiency in Microsoft Office Suite
Knowledge of live chat software
Benefits
Required Skills:
Education / Qualifications Bachelors Degree in Computer Science Engineering or related field. 710 years of hands-on full-stack development in digital or SaaS environments. Strong proficiency in JavaScript/TypeScript modern front-end frameworks (React preferred) and CSS frameworks. Experience building secure scalable back-end services using or similar technologies. Proven ability to integrate with headless CMS platforms ideally Contentful (content models rendering patterns localization). Solid understanding of API development REST/GraphQL and integration patterns across MarTech and data tools. Experience with cloud hosting CDNs and performance engineering ideally on Cloudflare Vercel AWS or similar. Familiarity with component-based design systems working closely with UX/UI partners to translate designs into flexible reusable code. Comfort with DevOps fundamentalsCI/CD pipelines version control automated testing. Strong understanding of accessibility SEO technical foundations and responsive best practices. Detail-oriented and proactive with experience helping teams adopt agile practices accelerate iteration cycles and strengthen engineering rigor as the codebase grows. Collaborative mindset with the ability to work cross-functionally across design content marketing and product stakeholders.
Company Industry
IT Services and IT Consulting
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
