Commercial Manager

South West Water

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profile Job Location:

Bournemouth - UK

profile Monthly Salary: £ 65000 - 75000
Posted on: 29 days ago
Vacancies: 1 Vacancy

Job Summary

Pennon Water Services t/a Source for Business is a national business water retailer delivering simple accurate and timely billing to c. 100000 customers through great customer service. We are committed to helping our customers lower water use and reducing costs.
As employees we thrive in a supportive working environment developing and continuously learning to ensure we are all working at our best and were looking for enthusiastic people to join our growing team and be part of our continued success.

Great opportunity for a Commercial Manager to join our team based in Bournemouth at a salary of 65000 to 75000 plus benefits.

The role

Were looking for a Commercial Manager to lead sales marketing (including tenders switching onboarding) and value-added services. Youll work closely with the Senior Leadership Team and MD to ensure daily operations and strategic plans align driving growth and operational excellence.

What youll be doing

    • Lead support and develop departmental leads to deliver efficient day-to-day operations aligned with business goals and commercial targets
    • Create and execute business and commercial strategies including developing partnerships with Third Party Intermediaries (TPIs) and enhancing value-added service offerings
    • Manage the companys Managed Account customers ensuring strong relationships timely payments contract negotiation renewals and proactive revenue risk management
    • Drive customer retention growth and new business through marketing activities tender responses and strategic sales initiatives
    • Monitor and report on commercial performance focusing on revenue growth margins and profitability
    • Manage default tariff customer portfolios ensuring compliance with regulatory standards and transitioning customers to contracted rates where appropriate
    • Represent the company externally at market events performance meetings and regulatory consultations
    • Foster a culture of continuous improvement coaching teams and building capability to support future growth
    • Collaborate with operations during tender and onboarding processes to meet customer needs smoothly
    • Maintain awareness of market trends competitor activity and regulatory changes to identify risks and opportunities

What were looking for

    • Strong commercial experience in sales marketing and leadership roles within competitive environments ideally in utilities or water retail
    • Proven ability to manage multiple teams deliver against strategic targets and implement business improvements
    • Excellent stakeholder management communication and influencing skills at all levels
    • Experience coaching and mentoring teams to build capability and succession planning
    • Proficient in Microsoft Office (Word Excel PowerPoint) and comfortable working in fast-paced changing environments
    • Strong organisational skills with attention to detail and ability to prioritise
    • Resilient under pressure with a proactive results-driven approach
    • Commitment to Pennon Group values and fostering positive collaborative working relationships

Whats in it for you

    • We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. PWS is a subsidiary of Pennon Group one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return we offer an excellent range of benefits including:
    • Generous holiday allowance plus bank holidays
    • A discretionary Bonus
    • Competitive Contributory Pension
    • Share-save Scheme
    • Various health benefits
    • Wellbeing support programmes
    • A range of Group Discounts
    • Cycle to Work Scheme
    • Financial support services
    • And plenty more!
Closing date: 31st October 2025

Be yourself we like it that way. Together we will build a culture of belonging where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care we value everyone we celebrate uniqueness.
Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

Required Experience:

Manager

Pennon Water Services t/a Source for Business is a national business water retailer delivering simple accurate and timely billing to c. 100000 customers through great customer service. We are committed to helping our customers lower water use and reducing costs. As employees we thrive in a supportiv...
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Key Skills

  • Forecasting
  • Hyperion
  • Cost Management
  • Construction Estimating
  • QlikView
  • Bus Driving
  • Analysis Skills
  • HubSpot
  • Salesforce
  • Market Research
  • negotiation
  • Financial Planning

About Company

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We're the water and wastewater service provider for around 1.8 million customers in Cornwall, Devon, parts of Somerset and Dorset and the Isles of Scilly.

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