Accounts Receivable Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Accounts Receivable Analyst is responsible for managing and reconciling client accounts ensuring timely and accurate processing of payments and collections. This role involves communicating with Plan Sponsors Third Party Administrators and advisors and working closely with various internal departments to address billing issues resolve discrepancies and prepare financial reports. The analyst collaborates with the Group Benefits Terminations team and reports to the Manager of Group Benefits Accounts Receivable & Terminations.
Position Responsibilities:
- Analyze and reconcile client accounts ensuring accurate coding and timely processing of receivables.
- Engage with stakeholders such as Underwriting Distribution and Finance to address and resolve billing discrepancies and payment issues.
- Complete all assigned tasks accurately and within deadlines in a fast-paced environment.
- Prepare adjustments and obtain authorization for any required write-offs.
- Recommend process improvements and system enhancements to optimize accounts receivable processes.
- Collaborate with other departments within Sponsor Financial Services such as Billing Commissions and Client Financial Reporting.
Required Qualifications:
- Undergraduate degree in related field or relevant experience.
- Strong knowledge of allocation procedures and processes.
- Excellent organizational skills with the ability to prioritize high volumes of work and strong mathematical and analytical skills.
Preferred Qualifications:
- Undergraduate degree in related field or relevant experience.
- Bilingualism (English/French) would be considered a strong asset.
- Strong understanding of financial systems and accounts receivable workflows.
- Highly motivated and self-driven individual capable of quickly adapting to new challenges.
- Well-organized with keen attention to detail and strong follow-through abilities.
- Proven ability to interact effectively with various levels within the department and the Accounting Operations team.
- Proficient in financial reconciliation and accounts receivable management.
- Advanced spreadsheet skills including macro knowledge.
- Strong data analysis capabilities.
- Good understanding of the Group Benefits business would be considered an asset.
- Excellent oral and written communication skills.
- Committed to providing a positive customer service experience.
- Ability to positively influence and collaborate with team members.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Montreal QuebecWorking Arrangement
Salary range is expected to be between
$51375.00 CAD - $85625.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
