Housekeeping Supervisor

Grand Canyon Resort Corporation

Job Location:

Peach Springs, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

HUALAPAI PREFERENCE

Position: Housekeeping Supervisor - Lodge

Department: Hualapai Lodge

Classification: Non-Exempt

Salary Range: H4

Supervisor: Housekeeping Manager - Lodge

Disclaimer: Position Description is not meant to encompass all aspects of position other duties may be assigned.

Position Summary:

Supervises a team of Room and Laundry Attendants providing custodial services for rooms and public areas at the Hualapai Lodge. Ensures that the team is providing outstanding customer service by providing duties such as vacuuming sweeping mopping of floors cleaning and sanitizing bathrooms changing bed linens and towels restocking amenities cleaning windows windowsills mirrors and trash collection. Responsible for seeing that all equipment is in clean safe and operable condition and that the team is using proper safety and health procedures in the use of all chemicals. Ensures proper security measures are followed in all rooms maintained. Responsible for proper cleaning washing folding and storing of laundry. Coordination of daily work schedules of team.

Knowledge and Abilities:

Demonstrated ability to communicate effectively and interact with guests and staff in a clear concise manner providing prompt outstanding customer service.
Ability to physically complete custodial duties such as vacuuming mopping cleaning and sanitizing rest room facilities laundry activities collecting trash and cleaning windows and mirrors.
Demonstrated knowledge of cleaning products and chemicals proper security and safety policies and procedures. Ability to train others on products chemicals policies and procedures.
Ability to routinely walk stand bend and carry items weighing up to 50 pounds.
Demonstrated ability to foster a team environment multi-task effectively and maintain positive working relationships.
Ability to lead coach train and develop Room and Laundry Attendants all aspects of their jobs.

Duties & Responsibilities:

1. Direct supervision of Room and Laundry Attendant team. Coordinate daily work schedules for staff. Assist with team duties when necessary.

2. Ensure proper security safety health and sanitation policies and procedures are in place and being used for the safety of guests and staff.

3. Lead coach train develop and motivate team members.

4. Responsible for cleaning supplies linen and equipment stock inventory.

5. Inspect rooms to ensure Room Attendants are performing all duties and address any issues or give acknowledgement for a job well done to employees.

6. Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities.

7. Ensure all communications are shared with employees in a timely and accurate manner as appropriate.

8. Answer visitors questions and share information about Hualapai history and culture.

9. Foster a team environment multi-task efficiently and maintain positive working relationships.

10. Keep the Housekeeping Manager - Lodge apprised of all issues and concerns.

11. Perform other work-related duties as assigned.

Qualifications:

1. Good oral and written communication skills and strong interpersonal skills.

2. Valid Drivers License with clean driving record.

3. High School Diploma or GED.

4. Experience providing customer service preferred.

5. Preference given to Hualapai Tribal members.

Working Conditions:

Must be able to routinely walk stand bend and carry items weighing up to 25 lbs.

Must be able to work varying schedules weekends and holidays.

Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs 1988 the Hualapai People who have been part of this land since time immemorial established GCRC welcoming millions of visitors each year to tour the area. The year 1883 is when the reservation was established and occupiers are usually foreign to the land they occupy. To further increase tourism in the area the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West suspending them 4000 feet above the riverbed and providing an unparalleled view of this natural wonder.

Required Experience:

Manager

Benefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceHUALAPAI PREFERENCEPosition: Housekeeping Supervisor - LodgeDepartment: Hualapai LodgeClassification: Non-ExemptSalary Range: H4Supe...