Account Manager

What youll do: 

As an Outbound Account Manager at carsales youll be responsible for building strong relationships with dealer management teams across your portfolio. This is a phone-based role focused on developing long-term partnerships that deliver value for both our clients and carsales.

Your work will involve understanding each dealers business objectives challenges and priorities then using that insight to recommend tailored solutions from the carsales product suite. Youll provide advice education and support to help dealers get the most from their investment and achieve their growth goals.

• Manage existing client relationships and understand their business needs.
• Provide strategic analysis of dealer performance and recommend solutions.
• Advise on best practice for dealership performance and ROI.
• Collaborate with internal teams to deliver complete solutions for clients.
• Track all client interactions through CRM tools and manage your pipeline.
• Achieve revenue and retention targets through upselling and cross-selling.
• Support clients with product updates training and feature adoption.

Qualifications :

What are we looking for

This role is best suited to someone commercially minded with a strong phone presence and a consultative approach to account management.

• Previous experience in customer or account management and B2B sales.
• A proven track record in phone sales with consistent revenue delivery.
• Understanding of dealership operations and the automotive industry.
• Knowledge of digital media and advertising.
• Excellent phone manner and communication skills.
• Experience with CRM systems (e.g. Salesforce).
• Strong negotiation and influencing skills with a solutions-based approach.

Additional Information :

A few other things we want to let you know about... 

• carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages genders and backgrounds to apply. If youre a candidate with a disability or youll need some adjustments to be at your best let us know how we can provide you with additional support. 
• We know how important keeping that balance between work/life is and have a range of flexible working options on offer including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask. 
• We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant. 
• Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. 

So come and join our team - because every role is a big role in our plans to go big. 

Remote Work :

No

Employment Type :

Full-time