Customer Reliability Engineer or Technical Specialist
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Job Location:
Beulah, ND - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Customer site - Buelah ND
This is a hands-on customer-facing role based on-site at a refinery in Beulah ND. The Customer Reliability Engineer or Technical Specialist works side by side with the customers maintenance and reliability teams to keep critical equipment running smoothly.
Youll be the local technical partner for the site inspecting failed components finding causes and recommending practical solutions that extend equipment life and improve reliability. This is not a design engineering or office-based role; its about being in the field solving problems and helping the customer operate more efficiently.
- Work daily on-site with the customers engineers mechanics and reliability team.
- Troubleshoot and evaluate rotating equipment and mechanical seal performance.
- Conduct inspections prepare failure reports and recommend improvements to increase equipment uptime.
- Support installation start-up and repair of John Crane products.
- Track performance data and report trends to the account manager and regional engineering team.
- Assist in identifying cost-saving opportunities through reliability improvement.
- Maintain safe work practices and follow all customer site requirements.
Qualifications :
- Bachelors Degree in Mechanical Engineering preferred but not required. Equivalent technical or field experience strongly considered.
- Prior experience with rotating equipment pumps compressors or maintenance/reliability preferred.
- Strong mechanical aptitude and ability to learn new systems and tools.
- Effective communication and teamwork skills; comfortable interacting with customer personnel.
- Ability to manage multiple priorities and complete tasks efficiently.
- Strong computer skills (MS Office required; SAP or equivalent systems a plus).
- CNC programming and machining knowledge a plus but not required.
- Valid drivers license required.
- Willingness to work onsite in Beulah ND five days a week.
**Note: We will train the right candidate on mechanical seals and John Crane products.
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Smiths Group is a global technology company that delivers solutions for the worlds evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisionsJohn Crane, Smiths Detectio ... View more
