A technology solutions company supporting both public and private sector clients is seeking a Sales Support / Business Development Representative to join its growing team. This position plays a key role in supporting the organizations growth strategy through marketing client engagement and business development activities. The ideal candidate is proactive organized and comfortable working in a fast-paced collaborative environment.
Key Responsibilities
- 1. Marketing Outreach and Brand Development
- Maintain and update company website content and social media platforms to enhance visibility and engagement.
- Assist in the execution of marketing campaigns and go-to-market strategies.
- Support promotional activities including trade shows conferences and digital marketing efforts.
- Manage participation in industry groups and professional associations.
- Conduct market research and competitor analysis to identify new opportunities.
- Lead targeted outreach initiatives for specific customer segments and technology domains.
- 2. Business Development and Sales Operations
- Support business development activities across government and commercial markets.
- Track new opportunities and assist in proposal development and capture planning.
- Monitor budgets metrics and forecasts related to business development activities.
- Maintain CRM systems ensuring data accuracy and effective reporting.
- Support partner and channel management efforts.
- Coordinate cross-functional collaboration to ensure customer requirements are met.
- 3. Customer Engagement and Relationship Management
- Respond promptly to customer inquiries via email web or phone.
- Ensure timely follow-up with prospective and existing customers to maintain satisfaction and account health.
- Track and manage service records warranties and customer data.
- Assist with long-term relationship management and client retention strategies.
- 4. Administrative and Operational Support
- Provide administrative support for business development initiatives meetings and deliverables.
- Prepare recurring reports and dashboards with accurate metrics.
- Ensure compliance with organizational data protection and confidentiality standards.
- 5. Technical and Analytical Support
- Demonstrate proficiency in CRM tools and Microsoft Office applications (especially Excel and PowerPoint).
- Conduct business intelligence and market research on potential clients and industry trends.
- Support workflow automation and process improvements to enhance team efficiency.
- Develop an understanding of company products and solutions to effectively communicate value to customers and partners.
Qualifications
- Bachelors degree or equivalent experience.
- 2 years of experience in business development inside sales or marketing supportpreferably in a technology or professional services environment.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- U.S. Citizenship and eligibility to work on sensitive government-related projects (if applicable).
A technology solutions company supporting both public and private sector clients is seeking a Sales Support / Business Development Representative to join its growing team. This position plays a key role in supporting the organizations growth strategy through marketing client engagement and business ...
A technology solutions company supporting both public and private sector clients is seeking a Sales Support / Business Development Representative to join its growing team. This position plays a key role in supporting the organizations growth strategy through marketing client engagement and business development activities. The ideal candidate is proactive organized and comfortable working in a fast-paced collaborative environment.
Key Responsibilities
- 1. Marketing Outreach and Brand Development
- Maintain and update company website content and social media platforms to enhance visibility and engagement.
- Assist in the execution of marketing campaigns and go-to-market strategies.
- Support promotional activities including trade shows conferences and digital marketing efforts.
- Manage participation in industry groups and professional associations.
- Conduct market research and competitor analysis to identify new opportunities.
- Lead targeted outreach initiatives for specific customer segments and technology domains.
- 2. Business Development and Sales Operations
- Support business development activities across government and commercial markets.
- Track new opportunities and assist in proposal development and capture planning.
- Monitor budgets metrics and forecasts related to business development activities.
- Maintain CRM systems ensuring data accuracy and effective reporting.
- Support partner and channel management efforts.
- Coordinate cross-functional collaboration to ensure customer requirements are met.
- 3. Customer Engagement and Relationship Management
- Respond promptly to customer inquiries via email web or phone.
- Ensure timely follow-up with prospective and existing customers to maintain satisfaction and account health.
- Track and manage service records warranties and customer data.
- Assist with long-term relationship management and client retention strategies.
- 4. Administrative and Operational Support
- Provide administrative support for business development initiatives meetings and deliverables.
- Prepare recurring reports and dashboards with accurate metrics.
- Ensure compliance with organizational data protection and confidentiality standards.
- 5. Technical and Analytical Support
- Demonstrate proficiency in CRM tools and Microsoft Office applications (especially Excel and PowerPoint).
- Conduct business intelligence and market research on potential clients and industry trends.
- Support workflow automation and process improvements to enhance team efficiency.
- Develop an understanding of company products and solutions to effectively communicate value to customers and partners.
Qualifications
- Bachelors degree or equivalent experience.
- 2 years of experience in business development inside sales or marketing supportpreferably in a technology or professional services environment.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- U.S. Citizenship and eligibility to work on sensitive government-related projects (if applicable).
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