Business Analyst Quality Assurance (BAQA) Manager (AL-FNC1)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The BA / QA Manager is a pivotal leadership role responsible for overseeing both business analysis and quality assurance functions within the organisation. This individual will lead a team of Business Analysts and QA professionals ensuring that business requirements are accurately captured systems are thoroughly tested and solutions delivered meet business objectives and quality standards. The BA / QA Manager acts as a bridge between business stakeholders and technical teams driving the successful delivery of projects and continuous process improvement.
Key Responsibilities
Team Leadership & Development:
- Lead mentor and develop a team of Business Analysts and QA specialists.
- Set team goals conduct performance reviews and identify training and development opportunities.
Business Analysis:
- Oversee the gathering documentation and analysis of business requirements from stakeholders.
- Facilitate workshops interviews and meetings to elicit requirements and clarify business needs.
- Ensure creation and maintenance of detailed business process models user stories and functional specifications.
Quality Assurance:
- Develop and implement QA strategies test plans and procedures to ensure the delivery of high-quality solutions.
- Supervise the execution of manual and automated tests ensuring thorough coverage and defect tracking.
- Drive continuous improvement of QA processes and tools.
Stakeholder Management:
- Serve as the primary point of contact between business users and IT teams.
- Manage relationships with project sponsors business owners and external vendors.
- Communicate project status risks and issues to stakeholders in a timely manner.
Project Delivery:
- Ensure projects are delivered on time within scope and to defined quality standards.
- Contribute to project planning estimation and resource allocation.
- Monitor and report on project progress and team performance.
Requirements
Required Qualifications & Skills
- Bachelors degree in Information Technology Business or a related field (Masters degree preferred).
- Proven experience (typically 5 years) in business analysis and/or quality assurance with at least 2 years in a leadership or managerial role.
- Strong knowledge of business analysis frameworks (e.g. BABOK) and QA methodologies (e.g. ISTQB).
- Experience with project management methodologies such as Agile Scrum or Waterfall.
- Excellent analytical problem-solving and critical thinking skills.
- Exceptional communication and interpersonal abilities with experience presenting to senior stakeholders.
- Proficiency with business analysis and QA tools (e.g. JIRA Confluence test automation suites).
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Attributes
- Relevant certifications such as CBAP PMI-PBA or ISTQB Advanced Level.
- Experience in the industry sector relevant to the hiring organisation (e.g. finance healthcare technology).
- Track record of driving process improvement initiatives and successful project delivery.
Required Experience:
Manager
Key Skills
- Test Cases
- SQL
- Quality Assurance
- Agile
- TFS
- Jira
- Software Testing
- Test Automation
- Cucumber
- QA/QC
- SDLC
- Selenium
About Company
The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corpor ... View more
