Clinical Operations, Shift Manager

Union: non union
Number of Vacancies: 1
Site: Princess Margaret Cancer Centre
Department: Varies
Reports to: Clinical Director
Work Model: On-Site
Hours: Varies
Shifts: 8 or 12 hour shifts; evenings nights weekends and stat holidays
Status: Casual
Closing Date: October 31 2025

Position Summary:

The Clinical Operations Shift Manager (COSM) is a key member of the hospital administrative team providing administrative and clinical support for staff within the site during non business hours. The COSM role is an opportunity for individuals who seek leadership challenges to learn about all facets of hospital operations and clinical programs within the hospital. The COSM has a high level of authority and autonomy and is expected to use judgement in making decisions which support attainment of Hospital goals and objectives while creating an environment that supports the Mission Vision Purpose Principles and Values of the Hospital. The COSM is tasked with addressing emergent issues and facilitating the care of patients across services other UHN sites or in other facilities.

Principal responsibilities include: managing patient flow and hospital capacity; liaising with all units / areas to support hospital/nursing operations with emphasis on assigning and directing clinical and non-clinical staff as necessary; ensuring the appropriate delivery of care utilizing theory and evidence based practice as a basis for clinical and administrative system decisions; ensuring effective communication and acting as a consultant to internal/external health care professionals within/outside the Hospital setting and to family/community members; maintaining professional development of self and facilitates professional development of staff; ensuring staff complies with quality improvement programs and other quality initiatives; respond to codes and act as site commander for any emergent issues; performing cross-functional and other duties consistent with the job classification as assigned and/or required.

Qualifications :

• Completion of a Bachelors degree program in Nursing Masters degree is preferred
• Current certificate of competence with the College of Nurses of Ontario
• Up to five (5) years of relevant experience; including 3 years of experience within an acute care setting
• Basic Cardiac Life Support (B.C.L.S.) program Level II: Basic Rescuer certification
• Demonstrated leadership experience
• Two (2) years progressive administrative experience in a nursing setting preferred
• Critical Care experience an asset
• Willingness and ability to make effective decisions with regards to operations after consider existing protocols and the current situation.
• Demonstrated commitment to learning and implementing positive change
• Excellent verbal/written communication interpersonal and negotiating skills
• Effective time management and organizational skills with the ability to organize work and set priorities
• Effective problem solving and analytical skills based upon a broad general knowledge of the Hospital
• Ability to make effective decisions
• Effective interpersonal and negotiating skills
• Knowledge of professional standards and Quality Assurance guidelines (College of Nurses of Ontario)
• Knowledge of legislation provision i.e. Employment Standards Act; Substitutes Decision Act; Social Contract Act; Human Rights legislation etc. which impact on work performed
• Knowledge of team dynamics with the ability to work effectively as a team leader and team member
• Knowledge of relevant collective agreements
• Demonstrated ability to make appropriate decisions exercise sound judgment and use considerable initiative
• Demonstrates commitment to continuing education
• Ability to work independently and function effectively in a constantly changing work environment
• Ability to be flexible and adapt to change quickly and effectively
• Experience working in a unionized environment preferred
• Critical care experience preferred
• Membership in a specialty related organization preferred

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP  access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Part-time