Rooms Division Manager

Commencing in the role in November 2025 as our Rooms Division Manager you will be continuing to lead our experienced Front Office and Housekeeping teams. Reporting directly to the General Manager you will:

• Lead by example and empower the teams to focus on a positive guest experience at all times.
• Manage and activate the loyalty experience for our valued members.  Drive loyalty engagement and enrolments.
• Facilitate the teams performance to ensure the highest levels of productivity.
• Be responsible for handling guest feedback in an efficient and proactive manner implementing changes as required.
• Manage multitask and lead our small team from the front with operational shifts required.
• Analyse and report departmental costs ensuring performance against budget.
• Collaborate with other department heads to meet shared goals and responsibilities.
• Assist in developing and maintaining procedures; and drive service initiatives.
• Ensure the teams success; overseeing training and development.
• First Aid and Approved Manager qualified or willing to get if you are successful.

Qualifications :

• Prior Front Office leadership experience.
• Prior Housekeeping leadership preferred but not essential.
• A positive solutions-based focus with strategic thinking and ability to forward plan successfully.
• The ability to work flexible including evenings weekends and overnight; when required.
• Experience in coaching and developing a team with a passion for performance.
• Excellent time management skills
• A desire to grow your skills and progress your managerial experience
• Previous experience with a hotel management system Opera Cloud is a bonus!

Additional Information :

Why work for Accor

Accor is one of the largest global hospitality businesses with over 5500 Hotels across 110 countries the career development opportunities are endless.

Benefits Your Way

Immediate access to global accommodation and F&B discounts

#LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.

Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.

YOU MUST HAVE VALID AUSTRALIAN WORKING RIGHTS AS WE CANNOT PROVIDE SPONSORSHIP.

Remote Work :

No

Employment Type :

Full-time