Dual Rate Slots Supervisor (Caesars New Orleans)
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Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
JOIN A TEAM THAT GOES ALL-IN ON YOU
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture blazes the trail and commits to delivering Family-Style Service at every turn We want you to become an integral part of our vision to create spectacular worlds that immerse inspire and connect you. Become a part of our winning team and bring your fun spirit along with you!
BENEFITS: Caesars New Orleans is proud to offer our team members a professional fun and welcoming atmosphere. Our team members also enjoy exclusive benefits such as:
FREE Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Team Member Discounted Hotel Room Rates
Discount Program within Caesars Partner Network
Fun and Free Team Member Events
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching
JOB SUMMARY: Assists in the supervision of the slot floor when scheduled.
ESSENTIAL JOB FUNCTIONS:
- Promotes internal and external guest development during an assigned shift
Ensures excellent service delivery in their area of responsibility
Maintains communication within the slot department and with other departments
Promotes teamwork and encourages employee ideas and feedback
Works as an attendant when not scheduled to supervise
Resolves guest complaints in a timely and effective manner
Observes and provides feedback on service standards
Manages the floor effectively to ensure excellent guest service
QUALIFICATIONS:
High school diploma or GED required
Excellent customer service and communication skills (verbal and written)
Strong leadership abilities
Familiarity with Word Excel Rumba and SDS preferred
A role model who consistently leads by example
Six to twelve months of slot operations experience or equivalent supervisory experience
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
Ability to maneuver throughout all areas of the casino
Must be able to lift up to 40 pounds
Capable of bending reaching kneeling twisting and gripping items
Able to walk and stand for extended periods
Must maintain a sense of urgency in a fast-paced environment
Able to work under pressure and in stressful situations
Basic math skills required
Must be able to read write speak and understand English
Must respond to visual and aural cues
GAMING PERMIT: Non-key
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number you agree to receive calls/texts to your number about your application and other opportunities that may be of interest to you. You understand that where applicable messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving ... View more
