Order Processing Associate
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity
Postman is seeking a detail-oriented and proactive Order Processing Associate to join our growing Revenue Operations team. As a key member of the Order Processing function you will play a critical role in supporting our revenue and cash flow goals by managing the full order lifecycle from intake and validation to invoicing and order closure.
Youll collaborate closely with Sales Renewals Deal Desk Finance Monetization and other internal teams to ensure accuracy compliance and efficiency across the quote-to-cash process. This is a fast-paced role that requires strong attention to detail operational rigor and comfort working across time zones and deadlines.
Important Note:
This role requires working across different shift timings 6:00 PM to 3:00 AM IST / 9:00 PM to 6:00 AM IST on a rotational basis with coverage required on holidays and occasional weekends.
Please include a cover letter with your application highlighting your achievements in order processing and outlining the contributions you can bring to the team if hired.
What Youll Do
- Manage 50 order-related tickets weekly across Zendesk Salesforce and JIRA ensuring adherence to SLAs
- Review purchase orders quotes order forms and MSAs to verify compliance with internal order acceptance policies
- Validate opportunity and contract details; identify and resolve discrepancies
- Process purchase and renewal orders accurately and within SLA timelines
- Ensure timely invoicing and order closure by fiscal deadlines
- Assist in completing vendor/supplier forms and updating vendor portals
- Collaborate cross-functionally with internal teams to resolve order issues quickly and effectively
- Provide support during holiday schedules and during month-end and quarter-end close cycles
About You
- 12 years of experience in sales order processing order management or a similar operational role
- Strong understanding of the quote-to-cash process including handling of POs order forms and related documentation
- Prior experience supporting both internal and external customers
- Flexibility to work rotational night shifts including holiday and occasional weekend coverage
- Willingness to work additional hours during fiscal close periods as needed
- High attention to detail especially when handling financial or contractual data
- Familiarity with Zendesk and Salesforce is a plus
- Experience working in a fast-paced or startup environment is a bonus
Required Experience:
IC
Key Skills
- Lpc
- ABAP
- Benefits & Compensation
- Investor Relations
- ITIL
- Art
About Company
Accelerate API development with Postman's all-in-one platform. Streamline collaboration and simplify the API lifecycle for faster, better results. Learn more.
