Office Coordinator
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Job Location:
Fuquay Varina, NC - USA
Yearly Salary:
USD 34000 - 39000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Shining Stars Therapy is a busy pediatric therapy practice providing OT PT and ST to our community. This position is for an administrative coordinator in a growing office of an established company. The ideal candidate should demonstrate excellent interpersonal skills enjoy working with children and families and enjoy being part of a team. Exceptional organization skills while multi-tasking knowledge of technology and attention to detail are essential.
Hours are as follows:
Mondays 7:30 - 4:30 pm
Tuesdays 7:30 - 4:30 pm
Wednesdays 7:30 - 4:30 pm
Thursdays 7:30 - 4:30 pm
Fridays 7:30 am -12:00 pm
Duties and Responsibilities:
- Receive and track patient referrals and referral sources while developing relationships with referral coordinators
- Schedule patient appointments based on established parameters daily
- Reschedule patient appointment cancellations daily
- Provide high quality customer service to all patients and their families daily
- Collect co-pays and deductible payments
- Discuss insurance benefits and formulate plan for payments
- Discuss Medicaid benefits and ensure compliance with guidelines
- Record patient data and notes in EMR system and communication system
- Maintain and when required develop standardized operational processes and organizational systems.
- Order supplies for office and clinical needs
- Schedule and oversee contractors when needed for building maintenance
- Daily organization and cleaning of office space including lobby restrooms and hallways etc.
Education:
High School Graduate or GED equivalent. Experience in a medical office is preferred.
Experience:
- At least 2 years of experience as a front desk/receptionist or 2 years of customer service experience
- Basic computer experience familiar with Microsoft office/Google Business (especially Excel/Sheets) use of electronic communication platforms
- HIPAA training
- Excellent written verbal and organizational skills
- Health care experience preferred
- Ability to adapt to changing organizational needs
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. Lifting pushing pulling are also required.
Working Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Benefits include:
Medical Dental and Vision Insurance
Retirement contribution plan with company match
PTO
Healthy work environment
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
