Help Desk Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Primary Job Duties/ Tasks:
Concentration and desire to work in desktop support.
Configure and deploy Information Technology resources. Includes but is not limited to desktops laptops printers and mobile devices.
Troubleshoot and perform minor repairs to hardware software and peripheral equipment using proven troubleshooting procedures.
Assist in coordinating audio-visual setup and videoconference support.
Assist with annual inventory scanning and equipment surplus.
Install configure and update software.
Participate in team projects meetings and assignments.
Responsible for reading and following the Departments Procedures and Policies.
Responsible for understanding and enforcing the Departments Policies and Procedures.
Responsible for documenting solutions to Technology issues.
Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
Perform other related duties as assigned.
Ability to lift up to 50 lbs.
Ability to climb a ladder squat stoop push crawl and bend in all types of weather.
Required Experience:
Contract
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
