Reservation Sales Agent
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
Purpose of Role
Ensure reservations received through various channels are accurately inputted into the PMS according to Marriott standards and guidelines while maintaining outstanding customer service and ability to promote the hotel product actively in professional manner.
Cast Key Responsibilities
Reservation Operation
attention-to-detail on all reservations with precision in preparation prior to guests arrival
bookings from domestic and international wholesalers into the PMS and respond within the same day
reservations and ensure all reservations are guaranteed prior to guests arrival
to introduce the hotels products and facilities to guests with comprehensible manner
ability to promote any current packages and promotions by the hotel
all guest inquiries are responded within 24 hours upon receiving the inquiry
enquiries through the reservation general email address promptly and assist with the maintenance of the reservation email account filing system
daily checklist tasks efficiently
the team with effective filing systems either manually and electronically for easy access and retrieval of all reservation relevant correspondences
various Marriott standards and guidelines in order to comply reservation procedures accordingly
guests about the Marriott Preferred Guest program when required
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
Key Skills
- Auditing
- Administration & Operation
- Elevator Maintenance
- Front Office
- IT Software
- Import & Export
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
