Backoffice Sales Assistant (Junior Level) Genovation AI

Location: Riyadh Saudi Arabia

Gender: Male

Experience: 02 years

Languages: Very good command of both Arabic and English (spoken and written)

About the Role

We are looking for a Junior Backoffice Sales Assistant to support our sales and marketing teams. The role focuses on assisting with day-to-day operations reporting and coordination to ensure efficient execution of sales activities and high data accuracy. The ideal candidate is organized detail-oriented and eager to learn within a fast-paced environment.

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Key Responsibilities

• Support sales representatives with order entry tracking and daily operational tasks.
• Follow up with customers and partners to maintain strong professional relationships.
• Conduct market research and summarize findings on products services and competitors.
• Identify and analyze competitors to support strategic decision-making.
• Coordinate with internal departments to assist the sales team as required.
• Respond promptly to customer inquiries via email and phone.
• Maintain and update customer and market information databases.
• Assist in the preparation of proposals quotations and tender submissions.
• Monitor online tender platforms and newspapers daily to identify new opportunities and share qualified leads with the sales team.
• Serve as the focal point for formal tendering and bidding processes.
• Track and manage partner NDAs MOUs and reseller agreements ensuring timely renewals.
• Maintain records of customer contracts and notify management prior to expiration.
• Track sales activities appointments and complaints for management review.
• Conduct cold and warm calls to potential leads; schedule and follow up as needed.
• Maintain and update CRM data and prepare monthly reports.
• Support management with daily weekly and monthly action summaries.
• Perform other administrative and reporting duties as assigned.

Qualifications

• Education: Bachelors Degree in Business Administration Computer Science or a related field.
• Experience: 02 years (fresh graduates are welcome to apply).

Required Skills & Competencies

• Strong analytical and reporting skills.
• Excellent communication (Arabic and English).
• Proficiency in Microsoft Office (Excel Word PowerPoint).
• Excellent organizational and time management abilities.
• High attention to detail and accuracy.
• Customer-focused and team-oriented.
• Ability to prioritize and complete tasks efficiently.
• Knowledge of GPS technology is a plus.

Core Competencies

• Communication and Interpersonal Skills
• Time Management
• Planning and Organization
• Personal Effectiveness and Credibility
• Flexibility and Adaptability
• Results Orientation
• Innovation and Creativity
• Team Collaboration