Sales Operations Coordinator

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview

ATHEER Connectivity is expanding its wireless broadband and Dedicated Internet Access (DIA) footprint. We are looking for a self-driven detail-oriented Sales & Customer Operations Executive who can act as the bridge between customers engineering operations and partner ISPs.

This role is ideal for someone who enjoys hands-on execution customer engagement and operational coordination rather than pure hunting sales. You will play a critical role in customer onboarding partner coordination contract facilitation and service activation.

Key Responsibilities

Customer Engagement & Account Coordination

Act as the primary point of contact for Home Broadband and Dedicated Internet Access (DIA) customers
Engage with customers to understand connectivity requirements timelines and service expectations
Coordinate customer onboarding from initial interest to service activation

Support the sales process by facilitating document collection customer and contract requirements
Coordinate with partner ISPs and service providers to create customer accounts

Maintain regular communication with customers to ensure smooth execution and satisfaction
Assist in preparing commercial summaries service details and order confirmations

Partner ERP & Portal Management ( Prefered)

Navigate partner portals ERP systems and ISP platforms to:

Create new customer accounts
Raise service requests
Track provisioning status
Support invoicing and activation workflows

Internal Coordination (Sales to Operations)

Liaise between clients engineering and operations teams to:

Communicate customer requirements clearly
Track delivery timelines and dependencies

Ensure alignment between technical feasibility and customer expectations
Escalate issues proactively and follow through until resolution

Requirements

Bachelors degree in Business Engineering IT or a related field
13 years of experience in telecom ISP operations broadband sales support or customer coordination roles
Strong understanding of Home Broadband and/or Dedicated Internet Access services (preferred)
Comfortable working with ERP systems partner portals
Strong communication skills and ability to coordinate across multiple teams
Highly self-driven organized and execution-focused
Ability to work independently and manage multiple stakeholders
Willingness to engage with customers and field teams as required

What Were Looking For (Profile Fit)

Not a pure salesperson but a sales enabler and execution owner
Someone who follows through closes loops and gets things done
Comfortable dealing with customers partners engineers and operations
Detail-oriented but commercially aware
Thrives in a fast-moving startup-style environment

Benefits

Why Join ATHEER Connectivity

Reports directly to the Head of Sales & Growth
Gain hands-on exposure to wireless broadband DIA and ISP ecosystems
Be part of a high-growth mmWave connectivity company
Opportunity to grow into Account Management Sales Operations or Business Development roles
High ownership and visibility within the organization

Role OverviewATHEER Connectivity is expanding its wireless broadband and Dedicated Internet Access (DIA) footprint. We are looking for a self-driven detail-oriented Sales & Customer Operations Executive who can act as the bridge between customers engineering operations and partner ISPs.This role is ...