Customer Service Representative-Label Printing Industry
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Job Location:
Hourly Salary:
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Service Representative Label Printing Industry
Location: Scarborough ON
Pay Rate: $19.50 per hour
Working Hours: 8:00 AM 4:30 PM (may extend to 5:30 PM as required)
Employment Type: Full-time On-site
Tasks
Key Responsibilities:
- Respond to customer inquiries via phone email and in person.
- Provide detailed information about products and services offered by the company.
- Process customer orders accurately and manage customer accounts efficiently.
- Resolve customer concerns or complaints in a timely and professional manner.
- Coordinate with production design and logistics teams to ensure on-time delivery.
- Maintain accurate records of customer interactions and transactions.
- Offer technical guidance related to label printing processes when needed.
- Track document and report customer feedback to improve overall service quality.
Requirements
Qualifications & Requirements:
- Mandatory: Previous experience working in the label printing industry (required).
- Minimum 2 years of customer service or account management experience in a manufacturing or printing environment.
- Strong communication and interpersonal skills (verbal and written).
- Proficiency in MS Office (Word Excel Outlook).
- Excellent attention to detail and ability to multitask.
- Driving license preferred but not required.
How to Apply:
Interested candidates are encouraged to apply with their updated resume and supporting documents.
For any queries contact us at:
- Call:
- WhatsApp:
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
SereneAID is a home health care services provider in Scarborough, Ontario (Toronto area). Cylex Canada Address: 10 Milner Business Court, Suite 300, Scarborough, ON, M1B 3C6. Cylex Canada. We offer caregiving / home care services: personal care, mobility assistance, help with daily li ... View more
