Computer SupportLAN Analyst
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Title: Computer Support/LAN Analyst
LOCATION: Tulsa OK
W2 Contract
ESSENTIAL TASKS:
Analyzes evaluates designs and maintains various microcomputer data processing systems and
applications
Provides user support on projects department desktop publishing systems and develops specialized
software applications and utilities or selects appropriate system software
Installs PCs peripherals software and modifications to software as necessary
Analyzes and determines the most appropriate methods to correct hardware and software problems
Performs project leader duties in systems organization modification and user training
Conducts studies and assists in defining department data processing needs and capabilities
Evaluates and recommends hardware and software upgrades for departments
Analyzes technical responsibilities of users to assure effective data systems support for operational
information concerns
Diagnoses NOS problems and offers solutions
May provide local area networks (LAN) management to include instructions and written procedures
Administers LAN by installing new user and share names performing backup and queue
management
Builds and repairs servers and may have to learn new server software
Develops and coordinates computer-based training programs for microcomputer users
Maintains various system files
Prepares various reports as necessary
Acts as liaison with outside vendors to solve computer and software problems
Publishes instructional and training materials specialized manuals and monthly newsletter for users
(in some positions)
Must report to work on a regular and timely basis
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential tasks.
QUALIFICATIONS:
Training and Experience: Graduation from an accredited college or university with an associates degree
or sixty (60) college hours in computer science or other related fields; and three (3) years of
microcomputer system end user support experience; or an equivalent combination of training and experience per Personnel Policies and Procedures Section 128. Refer to the Computer Support Progression Criterion Document for additional requirements.
Knowledge Abilities and Skills: Considerable knowledge of the methods and techniques used in systems analysis and related maintenance procedures; good knowledge of data processing systems and equipment; and good knowledge of PCs LANs peripheral equipment and their applications. Must
possess the ability to coordinate evaluate and supervise the work of subordinates; ability to recognize analyze and solve system and software maintenance problems; ability to program in at least one (1) generally accepted computer language; and the ability to understand and influence the behavior of others within the organization customers or the public in order to achieve job objectives and cause action or understanding.
Physical Requirements: Physical requirements include arm and hand dexterity enough to use a keyboard and telephone; frequent lifting up to 50 pounds; occasional carrying pushing and pulling up to 50 pounds; may be subject to walking standing sitting reaching balancing bending kneeling crawling feeling handling twisting and smelling; and vision speech and hearing sufficient to perform the essential tasks.
Licenses and Certificates: Some positions within this classification may require possession of a valid Oklahoma Class D Operators License or may have to earn a manufacturers network operating system certification.
WORKING ENVIRONMENT: Working environment is primarily indoors in an office setting and may be required to travel to various City locations.
Analyzes evaluates designs and maintains various microcomputer data processing systems and
applications
Provides user support on projects department desktop publishing systems and develops specialized
software applications and utilities or selects appropriate system software
Installs PCs peripherals software and modifications to software as necessary
Analyzes and determines the most appropriate methods to correct hardware and software problems
Performs project leader duties in systems organization modification and user training
Conducts studies and assists in defining department data processing needs and capabilities
Evaluates and recommends hardware and software upgrades for departments
Analyzes technical responsibilities of users to assure effective data systems support for operational
information concerns
Diagnoses NOS problems and offers solutions
May provide local area networks (LAN) management to include instructions and written procedures
Administers LAN by installing new user and share names performing backup and queue
management
Builds and repairs servers and may have to learn new server software
Develops and coordinates computer-based training programs for microcomputer users
Maintains various system files
Prepares various reports as necessary
Acts as liaison with outside vendors to solve computer and software problems
Publishes instructional and training materials specialized manuals and monthly newsletter for users
(in some positions)
Must report to work on a regular and timely basis
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential tasks.
QUALIFICATIONS:
Training and Experience: Graduation from an accredited college or university with an associates degree
or sixty (60) college hours in computer science or other related fields; and three (3) years of
microcomputer system end user support experience; or an equivalent combination of training and experience per Personnel Policies and Procedures Section 128. Refer to the Computer Support Progression Criterion Document for additional requirements.
Knowledge Abilities and Skills: Considerable knowledge of the methods and techniques used in systems analysis and related maintenance procedures; good knowledge of data processing systems and equipment; and good knowledge of PCs LANs peripheral equipment and their applications. Must
possess the ability to coordinate evaluate and supervise the work of subordinates; ability to recognize analyze and solve system and software maintenance problems; ability to program in at least one (1) generally accepted computer language; and the ability to understand and influence the behavior of others within the organization customers or the public in order to achieve job objectives and cause action or understanding.
Physical Requirements: Physical requirements include arm and hand dexterity enough to use a keyboard and telephone; frequent lifting up to 50 pounds; occasional carrying pushing and pulling up to 50 pounds; may be subject to walking standing sitting reaching balancing bending kneeling crawling feeling handling twisting and smelling; and vision speech and hearing sufficient to perform the essential tasks.
Licenses and Certificates: Some positions within this classification may require possession of a valid Oklahoma Class D Operators License or may have to earn a manufacturers network operating system certification.
WORKING ENVIRONMENT: Working environment is primarily indoors in an office setting and may be required to travel to various City locations.
Key Skills
- Children Activity
- Environment
- Accomodation
- Infection Control
- Insurance Paralegal
- Android Development
