IT Desktop Support Technician

El Dorado, KS - USA

Monthly Salary: Not Disclosed

Posted on: 16-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Description:

Desktop Support functions to include:

Laptop/PC imaging & setup
Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
Software configuration/installations
Work Incident/Request tickets using Service Now platform
Printer troubleshooting
Windows 11 support with M365 application suite
Basic wi-fi/network troubleshooting skills
Stockroom inventory of hardware assets & managing those assets
Excellent customer service skills with a focus on delivering a best-in-class user experience
Experience working in a plant/manufacturing environment is a plus
Fast-paced so must be able to manage time well and stay organized
Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Skills/Experience:

Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses)
Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)

El Dorado Central Plant

2226 Haynesville Highway

El Dorado AR 71730

El Dorado South Plant

324 Southfield Cutoff HWY 167

El Dorado AR 71730

El Dorado West Plant

5821 Shuler Road

El Dorado AR 71730

Job Description:Desktop Support functions to include:Laptop/PC imaging & setupDeliver new laptops/PCs to users setup/transfer data & connect to M365 cloud servicesSoftware configuration/installationsWork Incident/Request tickets using Service Now platformPrinter troubleshootingWindows 11 support wit...