Telehealth Consultant (Sales)
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Job Location:
Cape Town - South Africa
Monthly Salary:
$ 1200 - 1800
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Telehealth Consultant (Sales)
Location: Remote South Africa (supporting UK-based client)
Compensation: USD $1500 per month(The final offer is at the clients discretion and depends on the candidates interview result skills and experience.)
Industry: Dental / Healthcare (Cosmetic Implants & Restorative Dentistry)
Schedule: 4 weekdays 1 rotating weekend day 10:0018:00 UK or 12:0020:00 UK 40 hours per week
About the Company
Our client is a leading dental and cosmetic practice based in the UK specialising in implants dentures and full smile restorations. The clinic blends world-class dental expertise with a luxury patient experience and advanced digital workflows.
As part of their continued growth they are expanding their telehealth and patient coordination team by hiring skilled professionals in South Africa to help manage consultations patient engagement and lead conversion for UK-based clients.
Role Overview
As a Telehealth Consultant (Sales) youll serve as the first point of contact for patients exploring dental treatments. This role blends empathy active listening and consultative sales helping patients identify the best treatment options scheduling appointments managing follow-ups and ensuring a seamless virtual experience.
Key Responsibilities
Lead Management
- Manage and nurture patient leads within the CRM.
- Reach out to new inquiries assess needs and schedule consultations.
- Advise on suitable treatment options based on patient goals.
Consultative Sales
- Engage with potential patients to understand their concerns and desired outcomes.
- Ask thoughtful open-ended questions to uncover true needs.
- Recommend appropriate dental solutions (implants dentures cosmetic treatments).
Scheduling & Call Handling
- Handle both inbound and outbound patient calls.
- Schedule and coordinate appointments for exams and treatments.
- Maintain daily call logs and lead activity updates.
Payments & Follow-ups
- Process deposits and payments as required.
- Conduct follow-up calls to confirm appointments and gauge satisfaction.
- Document all interactions accurately in the CRM.
Team Collaboration
- Work closely with the UK operations and virtual call agent teams.
- Provide regular progress reports and conversion updates.
- Contribute to a collaborative patient-centered team culture.
Key Requirements
Experience
- Prior experience in telesales telehealth or medical/dental sales strongly preferred.
- Proven background in consultative or service-based sales.
- Experience with CRM systems (e.g. HubSpot Salesforce) required.
Skills
- Excellent English communication (neutral accent).
- Strong listening and problem-solving abilities.
- Highly organized with strong follow-up discipline.
- Confident empathetic and persuasive phone presence.
Other Requirements
- Based in South Africa with reliable internet and a quiet workspace.
- Comfortable working UK business hours (including one weekend day).
- Professional handling of confidential patient and payment information.
Whats in It for You
- Compensation: USD $1200 $1800 per month (base)
- Flexibility: 100% remote role with a supportive virtual team
- Growth: Opportunities to develop within an expanding UK healthcare group
- Impact: Help transform patient experiences through accessible modern telehealth care
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- B2B Sales
- Customer Service
- Communication skills
- Basic Math
- Retail Sales
- Analysis Skills
- High-end Sales
- Outside Sales
- negotiation
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
