Veterinary Teaching Hospital Assistant II Receptionist
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Job Location:
Eugene, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Title:
Veterinary Teaching Hospital Assistant II - ReceptionistJob Group:
MeritRequired Minimum Qualifications:
Customer service or receptionist experience which totals two years. Knowledge of medical terminology or animal disease symptoms or Post high school education that provides the knowledge and skills to perform the job duties. Data entry skills.Preferred Qualifications:
Prior receptionist experience ideally within a large or small animal clinic.Customer service experience particularly in high-volume or fast-paced environments.
Experience with payment processing invoicing and/or bookkeeping.
Familiarity with scheduling systems or client management software.
Associates degree or coursework in veterinary technology animal science or related field.
Experience with multi-line telephone operation
Job Description:
Are you passionate about animals and love being the first point of contact in a busy team-oriented environment As a Veterinary Teaching Hospital Assistant II with a focus on receptionist duties youll primarily support front desk operationsgreeting clients managing appointments and ensuring a smooth experience for both pets and their peopleall while contributing to the compassionate care our hospital is known for.
Hours: Friday - Monday 8:00AM - 7:00PM. Additional holiday and weekend coverage may be required to support team needs.
Why Youll Love This Position:
Meaningful Work: Help clients navigate their pets care journey and play a vital role in their health and happiness.
Team Atmosphere: Collaborate with skilled doctors students and support staff in a positive and supportive environment.
Exciting Responsibilities: Take on important tasks such as client communication administrative duties and service coordination to keep every day engaging.
Fast-Paced Energy: Stay active and focused in a role that keeps you on your toes with 200 calls a day and a variety of tasks to accomplish.
Key Job Duties
Customer Service/Client Communication
Welcome clients and update patient information in the hospital database.
Schedule appointments handle emergencies and provide detailed instructions for visits.
Explain hospital policies payment procedures and consent requirements.
Manage high call volumes transfer calls to appropriate departments and address client inquiries.
Collect deposits for inpatient care and explain credit and billing policies.
Administrative Tasks
Manage communications for faculty students and staff.
Train and supervise students in office procedures and medical record handling.
Support doctors and students by providing access to client records contact details and visit history.
Service Coordination
Organize and maintain medical records.
Deliver food supplies and lab samples.
Prepare and send out billing statements and other client communications.
Maintain the reception area with necessary forms and supplies.
Sort and distribute mail and assist with database updates.
Join us and be part of a team that makes a real difference in the lives of animals and their families. Apply today to become a Veterinary Teaching Hospital Assistant and start a career youll be proud of!
Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Immigration sponsorship is not available for this position.
Knowledge Skills and Abilities
Ability to communicate by phone and in person with individuals in a variety of situations in a positive and helpful manner.
Ability to maintain confidentiality of medical records.
Ability to multi-task and deal with multiple priorities.
Knowledge of veterinary hospital routines and functions.
Ability to assess emergencies and refer to appropriate hospital staff.
Knowledge of medical terminology.
Knowledge of animal disease symptoms.
Ability to come in contact with animals.
Ability to work in an environment that houses and heals sick animals.
Ability to work in an environment with animal noise animal odors animal dander and hair and animal excrement and blood.
Ability to utilize veterinary client and patient registration system.
Ability to enter data with speed and accuracy.
Ability to provide assistance to veterinary students who are learning office systems and processes.
Ability to work as part of a team.
Ability to retrieve files and pet supplies.
Ability to carry/hold/restrain animals.
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
08Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process please email or call or Toll Free: 1-.Why Choose ISUIowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation holiday and sick time and leave plans Onsite childcare (Ames Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when where and how you do your work. For more information please speak with the Hiring Manager.Original Posting Date:
October 14 2025Posting Close Date:
October 27 2025Job Requisition Number:
R17926
Key Skills
- Veterinary Experience
- Animal Care
- Basic Math
- Animal Husbandry
- Veterinary Assistant
- Veterinary Technician Experience
- Vital Signs Experience
- Animal Handling
- Animal Restraint
- Pet Care
- Medical Imaging
- Medication Administration
About Company
Attending Iowa State University of Science and Technology (ISU) can be a whirlwind experience for some. ISU is a public land-grant institution offering higher education courses and programs with an emphasis on science, technology, and related areas. It's also home to the Cyclones athl ... View more
