Salesforce Platform Technical Lead

• Permanent
• Wellington based

About us Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident.

You can find more about ACC and the work we do here.

Our Salesforce environment is a complex platform with multiple clouds using more than one Salesforce product including Lightning Platform Service Cloud Experience Cloud Public Sector Solutions Marketing Cloud and Omnistudio.

You will support and enhance a complex growing platform with multiple apps and tools. Deliver transparent integrated and fit-for-purpose change continuously across ACC.

About the role Mō te tūranga mahi

As our Salesforce Platform Technical Lead youll play a pivotal role in shaping and delivering a cohesive Salesforce platform capability. Youll provide technical leadership across our Salesforce orgs ensuring we maintain a secure scalable stable and supportable environment.

Youll work closely with stakeholders at all levels and collaborate with the Salesforce Practice to drive platform excellence. Supporting delivery teams youll help enable high-quality solutions for our customers and ensure best practice standards are followed. Youll oversee platform governance create solution designs aligned with our technology roadmap and play a key role in approving Pull Requests to maintain code quality and consistency across the team.

This is a hands-on leadership role within a cross-functional team where your expertise will help shape the future of our Salesforce environment and support the ongoing growth and success of ACC.

About you Mōu

• At least 5 years experience as a Senior Salesforce Engineer or Salesforce Technical Lead (certified application and system architect is an advantage)
• Proven experience managing or supporting the Salesforce platform and supporting tools
• Comprehensive knowledge of Salesforce best practices and standards
• Demonstrated ability to produce complex technical designs involving multiple components and delivery partners
• Deep understanding of architectural principles software development processes and DevOps practices in a Salesforce environment

The technical expectations for you being successful in the role:

• Provide technical leadership for Salesforce platform management in an Agile continuous delivery environment
• Collaborate with business and technical leaders to validate and refine Salesforce solutions delivery options and assess change impacts to create solution designs aligned with the platform roadmap and architectural direction
• Collaborate with the Salesforce Practice to lead the development of a strong Salesforce delivery and operations practice focused on improvement and automation
• Collaborate with architecture to establish and communicate architectural guardrails and patterns
• Oversee support activities troubleshooting and maintenance of the Salesforce platform
• Provide governance oversight and support for the Salesforce platform and associated tools while also identifying opportunities to extend and enhance the platform capabilities
• Approve Pull Requests and ensure best practice standards are followed

To stand out for this role we expect you to:

• Be a strong communicator and problem solver comfortable in a fast-paced ever-changing environment
• Mentor and support Salesforce Engineers growth through pair programming reviews knowledge sharing and demonstration of engineering best practices
• Proactively contribute to the success of the Salesforce community within ACC
• Foster a culture of knowledge sharing and continuous improvement
• Champion diversity inclusion and health & safety in everything you do
• Demonstrate a genuine passion for Salesforce capabilities and tools to deliver high-quality solutions inspired by best practice