Senior Manager, Field Service Operations

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Diagnostics one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

As a global leader in clinical diagnostics Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals reference and research laboratories and physician offices around the world. Every hour around the world more than one million tests are run on Beckman Coulter Diagnostics systems impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency clinical confidence adaptive collaboration and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Senior Manager Field Service Operations is a critical member of the Field Service Operations team acting as the primary U.S. Field Service Coordination liaison.

This position is part of the North America Service team and will be fully Remote (USA-based). At Beckman Coulter our vision is to relentlessly reimagine healthcare one diagnosis at a time.

You will be a part of the Service Operations team and report to the Sr Director North America Field Service. If you thrive in a fast-paced client facing environment and want to work to build a world-class Service organizationread on.

In this role you will have the opportunity to:

• Partners closely with Area Service Leaders to optimize coordination and support across the geography
• Responsible for evaluating and executing on new technologies to maximize on ROI and deliver sustained results for the organization
• Continuously works to optimize route planning and call assignments to drive service productivity and efficiency and reduce cost per mile
• Identifies and solves complex operational problems leveraging the appropriate resources within or outside the functional group
• Ensures clarity around priorities and facilitates goal-level creation for the broader function ensuring the goals cascade to all workers
• Works with senior management and other peers for strategy development and execution planning ability to present programs and KPIs to senior leadership in a concise manner
• Manages Coordination expenses to achieve annual operating profit target including but not limited to overtime parts and inventory management etc.
• Manages deep root cause programs to create focus formulate a clear strategy (short and long vision) and maps the assertive steps that will clearly accelerate the organization toward its strategic goals.

The essential requirements of the job include:

• Bachelors degree in engineering science or related medical systems design or other technical field with 10 years relevant experience OR Masters degree in engineering science or related medical systems design chemistry biochemistry biology or other technical field with 8 years relevant experience
• At least 4 years people leadership experience (including mentoring and training experience)
• At least 3 years of logistics/coordination experience
• Proficient skills set in Microsoft suite tools
• Demonstrated experience in P&L and budget management

Travel Motor Vehicle Record & Physical/Environment Requirements:

• This position requires up to 15% flying and/or driving travel which includes overnight stays. Travel will primarily be domestic but may occasionally be international

It would be a plus if you also possess previous experience in:

• ServiceMax Oracle Smartsheet Salesforce experience

Beckman Coulter Diagnostics a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The salary range for this role is $130000 - $160000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law.

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We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .