Temp-To-Hire Call Center Representative II
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ONSITE ONLY: Temp-To-Hire Call Center Representative
Location: ONSITE ONLY Milwaukee WI
Mandatory Paid Training 3 weeks
$17.00 per hour which may be below your states minimum wage. Please take this into consideration when applying.
Hours:
Training and working hours are full-time 8 AM-4:30 PM (or last call waiting in queue) Monday-Friday. No weekends.
What you get:
- Paid Training
- Great Work Environment
- Perkspot
- NO WEEKENDS
- Opportunity to get to regular status after 90 days. You are able to make more per hour based on quality and production after going to regular status.
About The Role
As a Temp-to Hire Call Center Representative you will be responsible for:
- Answer inbound calls regarding child support receipts and disbursements
- Handle standards in a fast-paced large call volume environment.
- Utilize multiple computerized systems multi-tasking and document each call.
- Respond to Wisconsin child support inquiries and complaints using a standard script and procedures.
- Gather information and research/resolve inquiries.
- Inform callers about the services available and assess callers needs.
Requirementsto be successful in this role you will:
- Have a High School Diploma or an equivalent level of education.
- Be able to successfully pass a background check and fingerprinting.
- 2 years customer service experience or equivalent in a high-volume call center environment preferred.
- Eligible to work in the US.
Successful candidates will have:
- Excitement for innovative technology.
- Calm conflict resolution and problem-solving skills.
- 100% attendance and punctuality commitment.
- The ability to convey complex information clearly and concisely.
- Astrong work ethic.
- Effective and accurate written and verbal communication skills.
- Detail-oriented.
- Effective problem-solving skills.
- Well organized.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00
Required Experience:
Contract
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
