IT Facilities Coordinator

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 16-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Details

Toronto ON

IT - Facilities Coordinator

PURPOSE

The IT/Facilities Coordinator provides general and in-depth technical guidance assistance and maintenance support to end users on diverse software applications operating and hardware systems. This position partners with the site leader for such things as office maintenance construction projects as well as equipment and furniture requirements. The individual holding this position ensures continued support of the companys infrastructure and desktop applications as well as the delivery of project initiatives which support infrastructure improvements and growth. This position has no direct supervisory responsibilities.

Responsibilities and Duties

Must work onsite at our Toronto office
Assist Tier 1 and Tier 2 computer and system related concerns when necessary
Assist with resolution of Client Tier 1 tickets where possible; specifically peripherals
Install and configure computer systems and applications
Optimize physical space utilization in production and training environments
Partner with stakeholders when IT and Facilities equipment requires assembly
Manage IT inventory both Company and Client owned outlined by policy
Maintains a schedule system for cleaning repair inventory and maintenance of furniture and equipment related to IT and Facilities
Interacts regularly with Site Manager to ensure IT and Facilities needs are met
Ensure site leadership team is kept abreast of all ongoing IT and Facilities projects
Support site closure/site launch projects as necessary
Assist in overseeing activities of contractors vendor personnel and suppliers (IT Power Security)
Work closely with JOHS committee regarding emergency procedures ensuing that employees are always provided with a safe work environment
Ensure building security systems are in working order and maintained
Provide building security system reporting as requested
Respond appropriately to emergencies or urgent issues as they arise
Travel within the province when necessary to support other Cloud5 locations

The above statements describe the general nature and level of work being performed. This is not intended to be an exhaustive list of all responsibilities and duties required.

Qualifications

qualifications

Knowledge of computer software applications hardware networking & communication
Extensive experience working with different operating systems including Windows and Mac OS
Strong knowledge of Internet networking technologies (TCP/IP Routers Firewalls Web Servers etc)
Ability to determine computer problems and to coordinate and install hardware and/or software solutions both on site and remotely
Ability to learn and adapt to new technology and systems
Experience with the safe operation of such things as carpentry tools drills hand-trucks
Strong interpersonal skills flexibility and customer service orientation
Ability to communicate technical guidance and solutions effectively to resolve concerns
Strong analytical problem solving and troubleshooting skills
Excellent communication time management and organizational skills
Sound understanding of fundamentals and best practices relative to IT Security
Ability to rapidly establish a good working relationship with employees and clients

Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law.

We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud.

How to Identify Recruitment Fraud:

You receive a message on WhatsApp or another online messaging platform
You are asked to provide a fee or payment (we willNEVERrequest payment from candidates)
Our email communication will only ever come from a @ domain or @ domain
We will never contact you through Gmail or any other free online mail service
Cross reference the recruiters name and contact information on LinkedIn or by contacting
If you are still unsure call 1

Cloud5 is the leading communications technology and services provider to customer- centric brands across the Americas. The companys fast reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5000 hotels MDUs and commercial facilities. Cloud5s award-winning Contact Center combines innovation with skilled highly-tenured agents to deliver sales and service that add value across any channel. The companys 24/7 Managed Services Division provides outsourced technical strategy management and monitoring to help customers control operating costs and free up internal resources.

Required Experience:

Job Details Toronto ONIT - Facilities Coordinator PURPOSE The IT/Facilities Coordinator provides general and in-depth technical guidance assistance and maintenance support to end users on diverse software applications operating and hardware systems. This position partners with the site leader for s...