Field Service Engineer II (industrialanalytical equipment)
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Job Location:
Cherry Hill, NJ - USA
Monthly Salary:
$ 31 - 47
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Loud Noises (Equipment/Machinery) Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Standing for full shift Strong Odors (chemical lubricants biological products etc.) Various outside weather conditionsJob Description
Field Service Engineer II
Northeast US (PA NY NJ)
Territory: up to 70% travel in territory (New Jersey and surrounding regions; Nationwide travel)
The Chemical Analysis Division (CAD) provides a wide array of analytical instruments and services to various markets such as Safety & Security Environmental Food Safety Life Sciences Medical Energy Spectroscopy and Minerals and Mining. Our instruments are used globally in dynamic environments where flexibility dependability and user-friendliness are crucial. CAD has a global presence with more than 4000 colleagues offering solutions that support quick informed decision-making.
Role will report up to the Regional Service Manager you will provide complete services on Spectroscopy instruments including optical emission spectroscopy (OES) x-ray fluorescence (XRF) and x-ray diffraction (XRD). You will install repair perform preventative maintenance and qualify these instruments. You will also collaborate with other team members sales technical support and engineering.
- Carry out on-site installation repair upkeep verification and validation of OES XRF and XRD systems.
- Use customer management software to monitor service calls parts inventories and complete job tasks.
- Inspect malfunctioning products analyze findings to resolve source of the problem and recommend repair replacement or other corrective actions.
- Provide a communication link between the customer and the company to ensure effective service.
- Develop and conduct training on the safe operation of equipment demonstrating skills to both team members and customers.
Who are we looking for
Minimum education and experience requirement
- High school diploma coupled with 4 years of hands-on experience as a Service Engineer specifically with analytical instrumentation.
- Proficiency with OES XRF and XRD is highly preferred
- Bachelors degree in Sciences Engineering or a related field preferred
Proficiencies
- Customer focused with excellent social skills
- Technical knowledge of scientific equipment or related technology-based equipment.
- Ability to prioritize service requests and produce clear and concise documentation.
- Ability to work independently within a customer location with minimal direct supervision.
Travel & Physical/Environmental requirements
- Ability to travel up to 70% at times within the territory or other areas as needed.
- Physical activities: stooping kneeling crouching reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing repetitive motions.
- Ability to safely lift 50 lbs. with assistance on occasion and safely lift and carry 25-30 lbs. continuously throughout the day.
- Environmental conditions: inside office environment travel by taxi train airplane noise hazards and conditions at customer locations.
- Maintain a valid drivers license and safe driving record.
Compensation and Benefits
The hourly pay range estimated for this position based in New Jersey is $31.73$47.60.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
