Spa Supervisor

Sundance, WY - USA

Monthly Salary: Not Disclosed

Posted on: 16-10-2025

Vacancies: 1 Vacancy

Job Summary

s u n d a n c e

Job Title: SPA SUPERVISOR

Rate of Pay: $19.00/hour

Shift: Full time/year round variable shifts.

May include evenings weekends and Holidays

FLSA Status: Non Exempt

Summary:

Supervise the Spa at Sundance and Wellness Programs in the absence of the Spa Manager ensuring the spa operates as a clean safe relaxing and positive environment for guests and employees.

Key Responsibilities:

Positively promote the Spa at Sundance Wellness Programs and other Sundance amenities.
Promote wellness through the balance of mind body and nature through a unique and innovative yoga and wellness program.
Assist the Spa Manager in day-to-day operations of the Spa as requested.
Understand all the operational goals and needs of the spa.
Lead the day-to-day operations of the spas front desk.
Work the Spa Front Desk as needed to maintain proficiency and accommodate fluctuations in business levels.
Maintain the Spa Front Desk schedule.
Maintain schedule for wellness staff.
Monitor staffs attendance and performance offering course correction as needed.
Be the example of punctuality and Sundance standards.
Oversee performance and needs of the spa.
Ensure that staff performs as prescribed by spa protocols policies and timeliness.
Ensure all closing duties have been completed for the Front Desk and Therapists prior to leaving.
Train new Front Desk staff ensuring a depth of knowledge regarding retail products and services.
Train staff to support the recycling program and share the Sundance story of environmental commitment.
Possess exceptional knowledge of spa treatments protocols and products to be a resource for guests and team members.
Ensure guest satisfaction and comfort throughout the spa experience.
Thrive under pressure setting a tone of tranquility for staff and guests.
Ensure an ambiance of relaxation.
Monitor and maintain the integrity of each treatment room and the entire spa.
Inspect the spa each shift and report general spa maintenance and repairs.
Ensure retail area is organized and presentable.
Ensure the dispensary is clean and organized.
Fulfill any reasonable requests of the staff members guests and management.
Communicate with management and other team members regarding guest or service concerns.
In the absence of the Spa Manager oversee all yoga & meditation classes.
Inspect wellness facilities and equipment reporting needed maintenance housekeeping or repairs.
Assist in the development of Wellness programs (meditation yoga nature hikes pilates etc.) that can be coupled with lodging to create guest Lodging packages.
Assist in the development and oversight of Wellness Retreats including dining and lodging components.
Partner with Lodging Concierge and Marketing department to promote the Wellness programs to Lodging guests the Sundance community and locals.
Promote a positive and healthy working environment for all spa staff.
Attend all educational events and meetings sponsored by the Spa and Sundance.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Complete all applicable paperwork for the above responsibilities and submit to HR in a timely manner.

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
6 months to one year related supervisory experience and/or training; or equivalent combination of education and experience.
Certified Yoga Instructor Personal Trainer Esthetician Massage Therapist Desired.
The employee must occasionally lift and/or move up to 25 pounds.

Benefits:

Employee discounts on dining and resort amenities
Season Pass

Disclaimer

This is a general description of this job. All employees of Sundance Mountain Resort. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

Required Experience:

Manager

s u n d a n c eJob Title: SPA SUPERVISORRate of Pay: $19.00/hourShift: Full time/year round variable shifts. May include evenings weekends and HolidaysFLSA Status: Non ExemptSummary:Supervise the Spa at Sundance and Wellness Programs in the absence of the Spa Manager ensuring the spa operates as...