Hospitality Care Services Assistant

Bolton Clarke is Australias largest independent not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA we have been caring for Australians since 1885. Today our exceptional teams support more than 130000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling celebrating and supporting older Australians to live and age positively.

About the Opportunity

The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation delivery presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents preferred daily routines with a strong focus on:

Meal choices and individual nutrition

Consideration of allergies and food intolerances

Enhancing the overall dining experience

Assist residents with meal selection and meal timing preferences

Prepare and set up dining areas to meet individual needs and preferences

Actively engage with residents to provide social and emotional support during mealtimes

Use empathy and kindness to foster a positive dining experience

Promote resident choice and control to uphold dignity and respect

Prepare and maintain dining experience areas and provide meal service to meet individual resident choices

Maintain accurate nutrition and diet information as required

Assist with quality food preparation in accordance with the Food Safety Plan Bolton Clarke Food Standards and Dining Framework

Assist with maintaining kitchen stock supplies as required

About you

The successful candidate must demonstrate the following:

Demonstrated customer service skills

A compassionate and caring attitude

Previous hospitality and/or commercial kitchen experience (highly regarded)

Willingness to take direction from others

Reliability and shift flexibility

Good time management skills and the ability to work well under pressure

Valid working rights in Australia (Passport Birth Certificate etc)

Current COVID & Annual Flu Vaccination (Mandatory)

Please Note: Successful applicants must complete a National Police Check and/or NDIS Worker Check

Benefits

Our culture is both supportive and collaborative where you can make your role your return youll get:

A work culture that truly values you and invests in your career.
Salary packaging & tax benefits up to $15900 tax free & additional $2650 entertainment

Up to 10 weeks parental paid leave 1 additional public holiday per year nominated by Bolton Clarke up to 2 days a year infectious illness leave
A range of employee discounts and benefits.
Ongoing professional development and career opportunities.
Mental Health Programs (EAP).

Our residential aged care communities are supported by specialised teams who care deeply about our residents individual needs. Together with residents healthcare partners and families our teams deliver best practice care with the highest standards of safety clinical practice and governance.