Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
Function:
Offering excellent customer service to guests and members and assisting the clinic manager in daily operational tasks.
Essential Duties:
- Providing excellent service to members/guests by answering phone calls checking members in and out for appointments setting appointments greeting members/guests upon arrival and selling and renewing memberships calling inactive members to invite an appointment log and relay member concerns to manager.
- Assists in maintaining professional clean and organized front desk and reception area.
- Understands and applies strategic sales offerings (dues/cash auto renewable etc.)
- Assists in administrative tasks including filing member folder maintenance and data entry of client records and surveys.
- Assists in maintaining cleanliness of therapy rooms common areas and store room assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory.
- Other duties as assigned by Clinic Management.
Education Skills and Experience:
- High school diploma or equivalent (GED) required.
- Basic math and cash handling experience phone and computer skills.
- Customer service and sales experience preferred.
- Must be customer service oriented and able to interact professionally with members/guests prospective clients vendors and clinic management.
- Must have good communication skills in order to effectively communicate with members/guests on membership benefits and clinic policies and procedures.
- Must be able to prioritize and perform multiple tasks.
- Must work cohesively with others in a fun and fast paced environment.
- Must be able to work flexible days and hours.
- Satisfactory results of background and reference check is a condition of employment in this position.
- General knowledge of services and modalities offered by Massage Envy Spa. Understands and believes in the healing benefits of massage therapy and bodywork.
Physical Demands:
- Must be able to interact and communicate effectively with members/guests co-workers clinic management and vendors.
- Must be able to use office equipment including telephones computers fax and copier machines.
- Reasonable accommodations are available to individuals with disabilities upon request as required by law.
- Able to work flexible days and hours.
- Is regularly at work and on time as scheduled.
Communications and Personal Interactions:
- Must be customer service oriented.
- Must communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members guests co-workers management and vendors.
- Follows managements policies procedures and direction.
- Accepts constructive criticism in a positive manner and uses it as a learning tool.
Compensation: $16.00 per hour
Required Experience:
IC
Benefits:Bonus based on performanceCompetitive salaryEmployee discountsOpportunity for advancementFunction:Offering excellent customer service to guests and members and assisting the clinic manager in daily operational tasks.Essential Duties: Providing excellent service to members/guests by answerin...
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
Function:
Offering excellent customer service to guests and members and assisting the clinic manager in daily operational tasks.
Essential Duties:
- Providing excellent service to members/guests by answering phone calls checking members in and out for appointments setting appointments greeting members/guests upon arrival and selling and renewing memberships calling inactive members to invite an appointment log and relay member concerns to manager.
- Assists in maintaining professional clean and organized front desk and reception area.
- Understands and applies strategic sales offerings (dues/cash auto renewable etc.)
- Assists in administrative tasks including filing member folder maintenance and data entry of client records and surveys.
- Assists in maintaining cleanliness of therapy rooms common areas and store room assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory.
- Other duties as assigned by Clinic Management.
Education Skills and Experience:
- High school diploma or equivalent (GED) required.
- Basic math and cash handling experience phone and computer skills.
- Customer service and sales experience preferred.
- Must be customer service oriented and able to interact professionally with members/guests prospective clients vendors and clinic management.
- Must have good communication skills in order to effectively communicate with members/guests on membership benefits and clinic policies and procedures.
- Must be able to prioritize and perform multiple tasks.
- Must work cohesively with others in a fun and fast paced environment.
- Must be able to work flexible days and hours.
- Satisfactory results of background and reference check is a condition of employment in this position.
- General knowledge of services and modalities offered by Massage Envy Spa. Understands and believes in the healing benefits of massage therapy and bodywork.
Physical Demands:
- Must be able to interact and communicate effectively with members/guests co-workers clinic management and vendors.
- Must be able to use office equipment including telephones computers fax and copier machines.
- Reasonable accommodations are available to individuals with disabilities upon request as required by law.
- Able to work flexible days and hours.
- Is regularly at work and on time as scheduled.
Communications and Personal Interactions:
- Must be customer service oriented.
- Must communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members guests co-workers management and vendors.
- Follows managements policies procedures and direction.
- Accepts constructive criticism in a positive manner and uses it as a learning tool.
Compensation: $16.00 per hour
Required Experience:
IC
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