Part Time Front Desk Associate

Massage Envy

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profile Job Location:

Golden Valley, NV - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
Function:
Offering excellent customer service to guests and members and assisting the clinic manager in daily operational tasks.

Essential Duties:

  • Providing excellent service to members/guests by answering phone calls checking members in and out for appointments setting appointments greeting members/guests upon arrival and selling and renewing memberships calling inactive members to invite an appointment log and relay member concerns to manager.
  • Assists in maintaining professional clean and organized front desk and reception area.
  • Understands and applies strategic sales offerings (dues/cash auto renewable etc.)
  • Assists in administrative tasks including filing member folder maintenance and data entry of client records and surveys.
  • Assists in maintaining cleanliness of therapy rooms common areas and store room assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory.
  • Other duties as assigned by Clinic Management.
Education Skills and Experience:

  • High school diploma or equivalent (GED) required.
  • Basic math and cash handling experience phone and computer skills.
  • Customer service and sales experience preferred.
  • Must be customer service oriented and able to interact professionally with members/guests prospective clients vendors and clinic management.
  • Must have good communication skills in order to effectively communicate with members/guests on membership benefits and clinic policies and procedures.
  • Must be able to prioritize and perform multiple tasks.
  • Must work cohesively with others in a fun and fast paced environment.
  • Must be able to work flexible days and hours.
  • Satisfactory results of background and reference check is a condition of employment in this position.
  • General knowledge of services and modalities offered by Massage Envy Spa. Understands and believes in the healing benefits of massage therapy and bodywork.


Physical Demands:

  • Must be able to interact and communicate effectively with members/guests co-workers clinic management and vendors.
  • Must be able to use office equipment including telephones computers fax and copier machines.
  • Reasonable accommodations are available to individuals with disabilities upon request as required by law.
  • Able to work flexible days and hours.
  • Is regularly at work and on time as scheduled.
Communications and Personal Interactions:

  • Must be customer service oriented.
  • Must communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members guests co-workers management and vendors.
  • Follows managements policies procedures and direction.
  • Accepts constructive criticism in a positive manner and uses it as a learning tool.
Compensation: $16.00 per hour

Required Experience:

IC

Benefits:Bonus based on performanceCompetitive salaryEmployee discountsOpportunity for advancementFunction:Offering excellent customer service to guests and members and assisting the clinic manager in daily operational tasks.Essential Duties: Providing excellent service to members/guests by answerin...
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About Company

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Massage Envy (NCT Company d.b.a.) Become part of a culture that makes a difference in people's lives. Massage Envy is excited for you to become part of our team! Experience the satisfaction of a profession that allows you to help others. Build a career that offers you independence and ... View more

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