Associate Operations Processor (Payment Investigation)

About this role:
Wells Fargo is seeking an Associate Operations Processor. The role is responsible for investigation of payment inquiries from Global clients (internal/external) that arise due to incorrect SWIFT Telex FED payment instructions and/or investigation of the validity of the funds being transferred to/from the Correspondent Bank.
We believe in the power of working together because great ideas can come from anyone. Through collaboration any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow

In this role you will:

• Perform general clerical operations tasks that are routine in nature
• Receive log batch and distribute work
• File photocopy and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures

Required Qualifications:

• 6 months of operations support experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• 6 months of operations support experience
• Bachelors degree

Job Expectations:

• Investigates Payment related inquiries or services to clients (Financial Institutions) which includes sending SWIFT FED WIRE and CHIPS messages Return and Cancellation of payments Hold funds in the General Ledger and re-effecting payments.
• Corrects and creates different payment message types (SWIFT FED WIRE CHIPS Telex) used by the payment parties
• Team currently supports common pools Unable to Apply Debit Authorization Amendment and Cancellation pool
• Amenable to work on US shift and local holidays

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.