Commercial Operations Specialist

Commercial Operations Specialist

We are seeking a specialist for the Customer Operations team part of the broader Business Development team. This position offers the opportunity to be in a customer-facing operations role within our battery recycling and battery materials business with a particular focus on providing support to our suppliers and ensuring smooth program operations.

Responsibilities will Include:

• Act as key point of contact for fulfilling day-to-day customer requests with regards to supplier onboarding daily logistics requests purchase order creation reporting compliance requirements.
• Keep meticulous records of all documents and interactions utilizing our CRM ERP file sharing system and home-grown portals and suggest configuration and process improvements.
• Develop and refine processes that ensure smooth program operations and excellent service levels for shippers corporate partners.
• Create and maintain supplier purchase orders and ensure on-time payments in collaboration with Accounts Payable.
• Work cross-functionally to develop analytics and software to support and report on the recycling programs.
• Adhere to all policies and procedures while focusing on safety and best practices.
• Perform other duties as assigned.

Desired Qualifications:

• Bachelors or Associate degree
• 2-4 years working experience ideally in sales operations business planning or logistics
• Commodity Metals (mining or recycled) or Battery Materials industry experience is helpful.
• Smart scrappy entrepreneurial having a bias for action and a lot of grit
• Our business is dynamic meaning our market and we can change quickly. Youll need to be comfortable in a startup environment. Think independent motivated self-starter.
• Strong analytical skills are required.
• A passion for sustainability and making the world a better place!

Physical Requirements:

• Ability to perform essential job functions in compliance with ADA FMLA and other relevant federal state and local regulations including meeting both qualitative and quantitative productivity standards
• Ability to maintain regular and punctual attendance in line with ADA FMLA and applicable standards
• Ability to wear personal protective equipment (PPE) including safety gloves helmets and eyewear or additional PPE when required
• Ability to lift and carry up to 25 lbs
• Ability to communicate clearly and effectively on the telephone including listening and speaking

Working Conditions:

• Office setting manufacturing floor outdoor job site or remote work
• Required to work weekends evenings on-call shifts or extended hours as needed
• 10% of the time occasional travel or frequent travel for meetings site visits or events

The position is full-time. Compensation will be commensurate with experience.

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