Field Applications Analyst II

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Diagnostics one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

As a global leader in clinical diagnostics Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals reference and research laboratories and physician offices around the world. Every hour around the world more than one million tests are run on Beckman Coulter Diagnostics systems impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency clinical confidence adaptive collaboration and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.

The Field Applications Analyst II for Beckman Coulter Diagnostics is responsible for the installation and support of instrumentation which may include Chemistry/Immunoassay platforms Automations and Middleware and others as determined by customer needs. The goal is to ensure the analyzers meet Beckman Coulter stated requirements in the customer laboratory environment.

This position is part of the Canadian Field Applications Specialist Team located in Quebec Canada and will be fully remote. At Beckman Coulter our vision is to relentlessly reimagine healthcare one diagnosis at a time.

You will be a part of the Canadian Applications Specialist Team and report to the Manager of Applications responsible for addressing customer questions and concerns regarding instrument operation and assay performance in accordance with published specifications and regulatory body requirements. The individual works closely with many cross functional teams including Field Service Sales Customer Training and Technical Support. If you thrive in a multifunctional fast-paced supporting role and want to work to build a world-class technical customer support organizationread on.

In this role you will have the opportunity to:

• Ensure customer is fully prepared for analyzer verification and meeting milestones for established implementation timeline.
• Completes Verification studies on instrumentation including but not limited to instrument set-up calibration precision linearity studies and method comparisons.
• Provides onsite training for accurate operation of instrumentation.
• Handle and support customer satisfaction to sustain the growth of the business.
• Works collaboratively across the business to build partnerships with the marketing service and sales teams to ensure high customer satisfaction.

The essential requirements of the job include:

• Bachelors degree in Medical Laboratory Technology Science or related field with 2 years experience in Laboratory/Diagnostic instrumentation or related field or Diploma with 3 years of experience. MLT preferred.
• Fluent in English and French spoken and written.
• Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment.
• Must be willing to travel domestically at least 70% of the time (based on the need of the position) and willing to work out of home-based office.

It would be a plus if you also possess previous experience in:

• Shown excellence in communication presentation and facilitation skills.
• Familiarity with Standard Laboratory Practices including Quality Control record keeping and regulatory requirements (CAP CLIA IQMH EQAS).
• Strong proficiency in Microsoft Office (Word Excel PowerPoint) SmartSheet and EP Evaluator.

At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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