Quality Assurance Analyst (12-month Contract)

Position Title: Quality Assurance Analyst (12-month Contract)

Employment Type: Full-time Contract Union

Salary Range: $59436.53 - $65326.64

Division: Digital and Innovation

Reports To: Manager Quality Assurance

Location: Toronto Yonge & Eglinton (On-site)

Reason for Vacancy: Existing Vacancy

TVO Media Education Group (TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage inform and educate Ontarians of all ages.

A Culture of Inclusion and Belonging

We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision we have adopted five core values; we embrace change we value bold thinking we thrive with diverse voices we are better together and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences encourages self-expression and empowers learning which we know is a key component to our success.

Who We Are

TVO is an agency of the Ontario Ministry of Education. Through our brands TVO Kids TVO Today TVO ILC and TVO Learn we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontarios curriculum.

TVO is a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors.

The Opportunity

TVO is seeking a candidate with a quality assurance mindset and software development lifecycle knowledge to ensure quality throughout the development process of digital products. With backgrounds in Law education and anatomy to name a few our Quality Assurance team brings unique and broad perspectives to the position.

How you will make an impact

• Review software requirements with cross-functional Teams
• Follow established QA standards and practices in all aspects of QA testing lifecycle
• Apply various testing methodologies and techniques such as manual automated sanity regression testing and end-to-end with a clear understanding of when where and how to
• Work closely with Quality Assurance (QA) Manager and cross functional team members in the creation of test plans/test strategy
• Develop and maintain testcases as per requirements execute and analyze test results escalating issues to development teams as needed.
• Log defects and produce bug reports (Clear and concise bug reports) with attention to detail in identifying inconsistencies and usability issues
• Perform root-cause analysis/troubleshooting with the project team
• Participate in cross-functional team meetings provide QA status updates assessing go-live readiness and product release process
• Participate in project closure activities
• Provide on-going support for live applications
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Identify and support process improvements leading to higher quality standards

What you will bring to TVO

• Three-year diploma/degree or equivalent from a recognized post-secondary institution
• Drive Quality Assurance; at least 5 years of experience in the Quality Assurance domain testing learning management or student record systems websites online games web tools or mobile applications
• Solid QA experience in understanding business concepts systems integration deployment verification and being able to accurately define Test Plans Test Cases and Test Strategy with a break the system mindset
• Ability to execute test cases with a strong level of competency in various test environments and understand the purpose of the testing in the environment
• Experience reviewing business software requirements documents documenting and logging defects
• Knowledge and use of test management and defect tracking tools such as JIRA and XRay
• Proven knowledge of Agile and Waterfall development methodologies
• ISTQB Foundation Level certification
• Proficiency in security testing ensuring compliance and risk mitigation
• Basic SQL knowledge
• Experience with API testing
• Familiarity with UAT testing or training
• Support timely delivery of strategic initiatives
• Strong organization and prioritization skills with a proven ability to work independently as well as in a team setting
• Strong attention to detail focus on accuracy and responsiveness as well as end user impact
• Self-motivated quick learner shows initiative and able to work with minimal supervision
• Proven ability to focus on the Customer and Client experience
• Strong overall communication skills both verbal and written
• Experience with automated test development and execution is an asset
• Demonstrates TVOs values of Excellence & Innovation Ownership Collaboration Trust and Respect

TVO & YOU

We are a learning organization. Learning is at the core of everything we do. As part of this commitment TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each others through peer-to-peer learning workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.

We would be thrilled to have you join us. Were a tight-knit community whether youre a recent graduate or further along in your career you will get to meet work with and be supported by talented and diverse colleagues at all levels. Maybe youll even get to meet Polkaroo!

Come build with us.

Find and follow us on: LinkedIn (@tvontario) and X (@TVO).

We invite you to submit your application by January 7 2026 at 4:00 p.m. Not sure you have everything were asking for but know you can make a big impact Tell us your story and we will be happy to consider you.

To learn more about us and our culture please visit us at are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g. including alternate formats of materials accessible meeting rooms). If you are seeking accommodations during the application or interview process please advise us as soon as possible so that appropriate arrangements can be made by sending your request to.

Required Experience:

IC