Administrative Assistant

JOB PURPOSE:

The Administrative Assistant plays a vital role in our organization responsible for services aligned with Endeavors principles of wellness. The Administrative Assistant provides general information about internal services and community referrals. This position is dedicated to ensuring customer service and access to care for all enrolled individuals in the program with empathy compassion and a commitment to promoting wellness and holistic care.

ESSENTIAL JOB RESPONSIBILITIES:

• Route incoming calls to appropriate parties.
• Ensure messages are complete accurate and transmitted to appropriate person.
• Screen calls when requested.
• Be knowledgeable of department staff and what calls are referred to which staff member.
• Be knowledgeable on purpose and general operation of various programs being directed by Endeavors to be able to intelligently communicate information to visitors.
• Maintain a neat inviting and professional appearance in the lobby and accent first floor areas. Keep the front desk orderly and professional.
• Welcome and greet visitors in a friendly and professional manner. Determine the nature of the visit who they need to speak with. Promptly notify appropriate staff or tenant of visitors arrival. Announce visitors who have an appointment with a tenant or staff person in the building. Screen unexpected visitors with the appropriate staff.
• Support the mail process receiving and signing for deliveries and notifying recipients.
• Maintain building security by identifying visitors and controlling access to office areas.
• Manage and coordinate incoming room reservation requests via email phone and online platforms from internal and external organizations.
• Maintain records of reservations cancellations and changes.
• Support fitness center and other program enrollments by completing intake and ensuring all paperwork is completed.
• Receive and process invoices for facility and program.
• Assist in preparation of reports related to the programs and building providers.
• Perform duties in an accurate and timely manner.
• Other duties as assigned.
• Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client firstto supportour mission to Empower people to build better lives for themselves their families and their communities.

ESSENTIAL QUALIFICATIONS:

EDUCATION: High School diploma or equivalent required some college preferred.

EXPERIENCE: 2-3 years customer service experience required 6 months or more experience with a multi-line telephone system preferred; 2-3 years in a highly professional customer service-focused environment. Bilingual in English and Spanish preferred.

ATTENDANCE:Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.

LICENSES: Drivers License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.