Senior Digital Design Lead

The Senior Digital Design Lead plays a pivotal role in defining the strategic direction of digital learning experiences that support organizational objectives and deliver measurable performance improvements.

This position oversees the creation of scalable learner-focused solutions across various platforms incorporating emerging technologies and evidence-based learning practices.

It requires close collaboration with the Training & Development leadership project/change teams and key stakeholders to ensure digital learning is inclusive engaging and seamlessly integrated into the broader learning ecosystem. As a thought leader the Senior Digital Design Lead also guides and mentors design team members while influencing stakeholders to embrace innovative approaches that strengthen workforce capability and drive impact.

In this role you will:

• Lead the development and continuous refinement of a digital learning strategy that aligns with business goals learner needs and the organisations digital transformation agenda.
• Oversee and develop the design of holistic performance-driven learning journeys across multiple digital formats (e.g. eLearning mobile microlearning immersive media).
• Partner with stakeholders to diagnose performance challenges and define learning requirements using data research and business insight.
• Establish and maintain scalable design systems templates and best practices that ensure quality consistency and brand alignment across 
• Evaluate and integrate emerging technologies (e.g. AI AR/VR adaptive learning) to enhance learning effectiveness and engagement.
• Apply UX accessibility and inclusive design principles to ensure digital learning experiences are intuitive equitable and effective for diverse audiences.
• Work closely with learning designers developers SMEs product teams and business units to co-create impactful solutions.
• Define success metrics oversee learning analytics strategies and use data to iterate and improve digital learning experiences over time.
• Mentor and coach the digital learning designers and other designers fostering a culture of innovation continuous learning and high performance.
• Communicate the value of digital learning initiatives to senior leaders and advocate for strategic investment in learning as a driver of business success.

Qualifications :

• 5 - 10 years experience in digital learning instructional design or L&D lead roles 
• Minimum of 5 years experienced in use of Articulate Storyline 360 & Articulate Rise 360 
• Good understating of how training is developed documented managed and delivered  
• Familiarity with program and project management approaches tools structures and phases of the project lifecycle. 
• Outstanding communication/presentation skills both written and verbal
• Strong planning capabilities 
• Instructional design to an agreed or prescribed standard

Additional Information :

TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be: 

• An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change 
• Reconciliation Advocates Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community. 
• Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you. 

Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems. 

As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks. 

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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time