UNIV Research Program Assistant Advanced Department of Otolaryngology (ENT)

Job Description Summary

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Job Description

Job Duties:

Barrier Assessment and Resolution 30%

Conducts initial interviews with families to identify dynamic barriers to SDB care using the Barrier Reduction Plan. Continuously reassess and resolves new or ongoing barriers to care throughout clinical study. Utilizes active listening and patient-dyad decisional support techniques to ensure care access and understanding.

Resource Coordination 25%

Connect and coordinate families to institutional community and state resources using tools like the navigator guidebook and MUSCs Social Determinants of Health Shared Resource. Arranges and identifies transportation (e.g. Medicaid rides gas reimbursement) housing (e.g. Ronald McDonald House) and childcare options during appointments sleep studies and procedures. Supports families through finding access to low or no cost services as needed.

Appointment Management and Follow up 15%

Tracks appointments through the electronic health records (EHR) and contacts families through their preferred method (call text or email) before appointments or procedures. Maintains regular contact over the 12- month follow-up period to ensure care completion and reassessment of needs.

Care Coordination with Team 15%

Serves as the communication bridge between participants and research and clinical teams. Responsible for updating clinicians about dyad specific needs preferences and developments throughout the care process. Ensures efficient exchanges of information to prevent setbacks in care delivery.

Education and Social Support 10%

Provides families with educational materials and information related to SDB diagnosis treatment options and outcomes. Offers emotional support through supportive listening and encouragement while empowering families to make informed decisions about care.

Documentation and Reporting 5%

Documents all interactions barriers identified and actions taken in EHR or other approved systems. Contributes to data collection processes and reporting for program evaluation and overall research purposes.

Additional Job Description

Minimum Requirements: A high school diploma and four years of relevant program experience. A bachelors degree may be substituted for the required program experience.

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform pinching operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift objects up to 15 lbs. from floor level to height of 36 inches unassisted. (Infrequent) Ability to lower objects up to 15 lbs. from height of 36 inches to floor level unassisted. (Infrequent) Ability to push/pull objects up to 15 lbs. unassisted. (Infrequent) Ability to maintain 20/40 vision corrected in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Frequent) Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

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