Director-Digital Product Management

Salary Range: $144250.00 to $256250.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical dental vision life insurance and disability benefits
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits visit our Colleague Benefits Site.

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We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of in-office and virtual days) or fully virtually.

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At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

About the Role

Reporting to the Vice President Token Solutions this Director will be responsible for shaping the strategic vision and governance framework for American Express Token Solutions. This role requires a unique dual ability to operate under ambiguity developing a strategic vision with blue-sky thinking while simultaneously providing structure and governance to the product development lifecycle. You will understand the industry landscape and collaborate closely with cross-functional teams to define the strategic Token roadmap including linkages between Tokens and Passkeys Stablecoins Identity etc. The Director will be a visible enterprise leader responsible for leading Token forums elevate token strategy visibility with senior executives and ensure a strong controls and compliance environment. The Director Token Product Strategy & Governance will be responsible for building a team of talented product managers.

How will you make an impact with this role

Strategy & Vision

• Identify and drive strategic linkages across products (e.g. payment tokens with passkeys stablecoins and other digital identity/payment solutions).
• Shape and communicate a forward-looking vision that aligns tokenization with enterprise priorities and industry innovation.

Influence enterprise-wide strategy by engaging senior leaders and cross-business stakeholders.

• Design standardize and institutionalize governance templates and tools (customer journeys data flows milestone plans etc.) for consistent adoption across the product organization.
• Establish secure and accessible repositories for governance documents ensuring proper storage access and change management.
• Support product governance requirements ensuring compliance with enterprise standards.

Controls & Compliance

• Ensure a strong risk and controls environment across token solutions proactively identifying compliance gaps and remediating them.
• Maintain oversight of product governance activities to ensure alignment with internal policies and regulatory expectations.

Enterprise Engagement

• Lead enterprise-wide forums to elevate token visibility and foster cross-functional alignment.
• Act as a trusted advisor and thought leader representing token strategy to senior executives governance committees and external stakeholders.

Leadership

• Lead inspire and develop a high-performing team of product professionals.
• Foster a culture of strategic thinking accountability and collaboration.
• Develop talent through coaching performance feedback and leadership opportunities.

Requirements/Qualifications

• Experience: 10 years in global payments digital products or strategy roles with proven ability to connect cross-functional strategies and manage governance frameworks.
• Strategic mindset: Demonstrated ability to anticipate industry trends operate under ambiguity and drive blue sky thinking into actionable strategies.
• Governance expertise: Experience building and scaling governance models compliance frameworks and enterprise-wide templates.
• Leadership: Strong people leadership skills with experience developing teams and driving engagement.
• Influence & Communication: Excellent executive presence with the ability to influence senior leaders present complex strategies simply and drive consensus.
• Collaboration: Proven success leading across complex organizations and balancing the needs of multiple stakeholders.