Contract to Cash, Cash app – Senior Process Associate – French – Hybrid Cluj Napoca

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Contract to Cash Cash app Senior Process Associate French Hybrid Cluj Napoca
We are looking for someone with previous experience and effective communication skills.
Responsibilities
The purpose of the position is processing of all customers related invoices credit notes and payments as well as accounts receivable communication with the purpose to accurately settle and timely collect all customer receivables; ensure appropriate reporting on the process performance:
Booking of Incoming Payments: Bank Statement and Remittance advices.
Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.
Ensure customer and ledger accounts reconciliations based on the process needs.
Communication with client and related departments.
Reading and learning the operating procedures contributing to the improvement of it calling out of all unsolved/unclear issues to the Team Leader.
Receivables management (aging overdue reports SOAs etc).
Monthly closing activities.
Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
Successfully graduating the training plan dedicated to the position and the tasks.
Training other team members regarding the daily tasks whenever vital and requested by the manager.
Updating the working procedures periodically.
Ensure back-up for the colleagues depending on the agreed holidays calendar.
Identify and implement improving ideas together with LDT department.
There may be an opportunity to take part in special projects for those interested in personal / professional development opportunities.
Accomplish all responsibilities in line with client compliance and integrity requirements.
Create update revise and submit standard operating procedures for approval.
Follow the training plan set by management complete it on time and highlight potential risks for delays.
Act as a backup or cross-trained for another process or scope of work.

Qualifications
Minimum qualifications
Advanced knowledge of French and English min. B2 .
College or University degree in Finance/Economics or equivalent experience
Proficiency in Microsoft Office applications (Excel Word PowerPoint) and MS Outlook
Result oriented strong attention to detail is a requirement
Effective communication skills self-motivated ability to establish and handle multiple priorities
Strong passionate supporter of customer service excellence
Teammate attitude
Ability to be pro-active and to think creatively
Self-starter capable of working independently
Capable of resourceful problem solving while remaining customer-focused
Preferred qualifications
Some experience in Finance is an advantage experience in a multinational company
Personal culture and ability to deal with the client properly
High motivation and willingness to learn
Ability to work under pressure in a dynamic environment
Ability to work in a fast-paced environment
Ability to be flexible and adapt to constantly changing priorities

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such frauds include purchasing a starter kit paying to apply or purchasing equipment or training.