Applicant Customer ServiceSales
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Job Location:
Navi Mumbai - India
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Responsible for answering resolving customer issues and upselling through phone within a growing customer base
- Identify and relate with various customer needs and scenarios
- Provide customers resolution/consultation with cutting-edge solutions in a friendly confident and knowledgeable manner
- Offer new products that will showcase a holistic package of benefits to strengthen customer branding increase customer revenue and productivity
- Remain updated in client and industry led processes technology applications utilities and products
- Utilize various client based tools and applications for customer management and servicing
- Transfer customers to appropriate departments when required
- Conduct data entry documentation and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required metrics and goals
Qualifications :
Education Qualification - High school Diploma / Graduate any will do.
Minimum 6 months of experience in Sales (any industry).
Excellent verbal and written communication skills.
Strong problem-solving skills and ability to work in a team-oriented environment.
Additional Information :
- Flexible to work in rotational shifts including night shifts weekends and public holidays.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
