Patient Access Clerk
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Job Location:
Bakersfield, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
Where Youll Work
Founded by the Sisters of Mercy Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the areas only inpatient oncology unit the Orthopedic Spine and Hand Center Family Birth Center the Lactation Support Center and retail store and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner serving residents of Bakersfield and Kern County with quality compassionate care since 1910. Learn more here at Community. One Mission. One California
Job Summary and Responsibilities
Position Summary:
The Patient Access Clerk position is the first point of contact over the phone for our patients physicians patient family members hospital and vendors by offering customer service communications and appropriate distribution of phone calls and messages. The Patient Access Clerk may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information verification of health plan eligibility taking complete and accurate messages and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Access Clerk may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals benchmarks and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers point of sale devices applications supporting credit card transactions and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Access Clerk duties also include referrals and authorizations pre-registration and patient preparation. Dignity Health is committed to excellent patient care and services. We strive to develop cohesive teams where all levels of employees can work together.
Job Requirements
Minimum Qualifications:
- High School Diploma or equivalent
- At least one year experience in an outpatient clinc/office setting
Excellent interpersonal organizational and customer service skills are essential
Keyboarding skills to the ability to utilize computer software equipment are required
Medical terminology familiarity with CPT and ICD-10 coding
Preferred Qualifications:
Familiarity with an electronic practice management system preferred
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
About Company
Dignity Health provides compassionate, high-quality, affordable health care services throughout Arizona, California and Nevada. Schedule an appointment today!
