Order Processor, West (Bilingual Required EngSpan) MultiPro Property Solutions
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
$ 17 - 20
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Process Orders. Support Clients. Grow Your Career.
Are you a detail-oriented professional who thrives in a fast-paced environment Do you enjoy supporting clients ensuring seamless service delivery and keeping operations organized If so MultiPro wants you on our team!
Were looking for an Order Processor ready to make an this role youll serve as a key point of contact for our clients while ensuring timely and accurate order fulfillment. If youre proactive highly organized and passionate about customer service this is the role for you.
Compensation & Work Environment Details:
- Hourly Rate Range: $17.00 - $20.00
- Schedule: Monday - Friday 8:00 AM - 5:00 PM PT
- Work Environment: Remote role with high client interaction. Must be able to work Pacific Time hours.
What Youll Do:
- Manage Order Processing: Accurately create and process service work orders in our system ensuring client needs are addressed quickly and effectively.
- Client Support: Serve as the first point of contact for client inquiries via phone email and text. Resolve client and resident issues or escalate as needed.
- Relationship Management: Build and maintain strong client relationships by providing timely updates proactive communication and professional support.
- Service Coordination: Work closely with branch operations teams to support scheduling changes order updates and service delivery.
- Documentation & Reporting: Maintain accurate client records update databases and ensure all client interactions are documented thoroughly.
- Customer Satisfaction: Conduct follow-up calls and digital surveys to ensure service expectations are met and identify opportunities for improvement.
- Administrative Support: Assist with account setup manage client property information and ensure smooth communication across teams.
What Were Looking For:
- Experience: 2 years of order processing customer service or call center experience; hospitality/concierge or executive assistant background is a plus.
- Education: High school diploma or GED required; additional coursework or degree preferred.
- Bilingual: English/Spanish required.
- Tech-Savvy: Proficient in Microsoft Office Suite (Excel Word PowerPoint Teams); Salesforce experience highly preferred.
- Customer-Focused: Outstanding service skills empathy and ability to resolve issues with urgency and professionalism.
- Organized & Detail-Oriented: Strong ability to multitask prioritize and ensure accuracy in a fast-paced environment.
- Professional & Independent: Able to demonstrate a professional demeanor adapt quickly and work with minimal supervision.
- Collaborative: Comfortable working with cross-functional teams to meet client needs.
Why Youll Love Working with Us:
Work hard grow fast. At MultiPro Property Solutions we recognize talent reward ambition and promote from within. If youre looking for a place where effort leads to opportunity innovation is encouraged and leadership is earned youve found it.
Comprehensive Benefits:
- Health Benefits: Medical dental and vision coverage for you & your family plus HSA with employer contributions and Flexible Spending Accounts
- Financial Security: 401k with company match life and disability insurance AD&D and business travel coverage
- Paid Time Off: Up to 15 PTO days annually 10 paid holidays 1 floating holiday and 1 volunteer day
- Professional Development: Tuition reimbursement up to $5250 per year and access to our online education center
- Additional Perks: Referral bonuses pet insurance associate assistance programs discount programs rewards recognition and free access to Torch Fitness virtual programs
The final compensation offered will be determined based on various factors including the candidates location experience and skill set. As such it may fall outside the range listed above.
The application window is anticipated to close 60 days from the date the job is posted.
Ready to deliver exceptional client experiences and grow your career Apply today and be part of whats next at MultiPro.
Are you a current Valet Living employee If so click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit employ train compensate and promote without regard to race religion creed color national origin age gender sexual orientation gender identity marital status disability veteran status or any other basis protected by applicable federal state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please contact us at and let us know the nature of your request along with your contact information.
Please note this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Livings recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
We pioneered and perfected the doorstep collection amenity. But we’re also setting the standard in turn services, maintenance support and pet solutions. If you’re looking to impress your residents and enhance your property’s value, join the nation’s leading provider in setting a new s ... View more
