Group Sales Manager
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Job Location:
Miami Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
Under the general guidance of the Director of Sales the Group Sales Manager is responsible for driving group revenue through proactive business development strategic account management and effective sales execution. This role is about more than meeting targets its about creating meaningful memorable group experiences that reflect the brands elevated standards. The ideal candidate brings a strong blend of strategic insight operational excellence and refined hospitality. Comfortable managing group programs of all sizes and complexities this individual excels at navigating the expectations of a discerning clientele. With a sharp eye for detail and a deep understanding of luxury service the Group Sales Manager plays a critical role in elevating the guest experience while contributing to the propertys overall revenue and reputation.
YOUR KEY RESPONSIBILITIES:
- Proactively identify and secure group business through all stages of the sales cycle from initial inquiry and tailored proposal development to contracting event execution and post program review.
- Collaborate closely with Food & Beverage Operations and Creative Services teams to deliver transformative group experiences aligned with Delanos brand ethos.
- Develop and implement seasonal group sales strategies aligned with business demand calendars and revenue optimization targets.
- Represent the property at key global industry events curated cultural activations and high-profile showcases to strengthen brand visibility and attract new business.
- Serve as the primary point of contact for complex multi-faceted group events ensuring seamless coordination and exceptional client service.
- Conduct detailed site inspections that merge operational precision with immersive storytelling to inspire and convert prospective clients.
- Monitor pipeline activity manage revenue forecasting and track post-event ROI using CRM and sales reporting tools.
- Continuously analyze competitor activity event trends and market dynamics to evolve group offerings and maintain a competitive edge.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
ADDITIONAL RESPONSIBILITIES:
- Communicate effectively both verbally and in writing to provide clear direction to the venue teams.
- Communicate with team members using a positive and clear speaking voice listen to and understand requests respond with appropriate actions and provide accurate information.
- Remain calm and alert especially during emergency situations.
- Make decisions and take actions based on previous experience and good judgment sometimes revising procedures to accommodate unusual situations.
Qualifications :
SPECIFIC JOB KNOWLEDGE & SKILLS:
- Three to five years of experience in luxury group sales preferably in lifestyle fashion entertainment or high-end incentives
- Strong existing relationships with luxury planners DMCs and group influencers
- Expertise in Cvent Salesforce Opera and Microsoft Office
- Strong communicator with polished presentation skills and sales finesse
- Ability to lead multiple complex programs with agility and strategic focus
- Strong aesthetic sense with ability to align guest experience with brand vision
- Travel-ready for client engagement sales trips and industry events
- Possesses a gracious professional and approachable demeanor reflective of a luxury brand
- Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail
- Ability to work independently and collaboratively while maintaining positive interdepartmental relationships
- Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs
- Must be able to lift twist push pull bend climb and carry objects as needed for site inspections or event prep
- Excellent verbal and written communication skills; must be fluent in English
- Willingness to work both indoors and outdoors in varying conditions based on business demand
- Working knowledge of federal state and local labor and safety laws including equal employment opportunity wage and hour regulations and occupational safety compliance
- All team members must maintain a neat clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Fashion Retail
- Forklift
- Developmental Disabilities Experience
- Management Experience
- Mediation Experience
- Serving Experience
- Warehouse Experience
- Product Management
- Alternative dispute resolution
- Leadership Experience
- Supervising Experience
- Social Work
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
