Customer Service Representatives- Remote
Share
Job Location:
Marshall County, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-Friday 7AM-7PM CST (no weekends)
To help you achieve success you will work with leading technologies and systems and have a dedicated team of leaders and peers to support you. You will also receive:
- Competitive rate of $14/hour
- Medical dental and vision benefits
- Paid training & generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
- Additional pay incentives as well as monthly rewards & recognition programs
- Advancement opportunities 80% of our frontline leaders have been promoted from within
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications :
- Excellent verbal and written communication skills and are a strong multitasker
- Strong attention to detail
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- High school diploma or equivalent
We will provide equipment but to work from home you must have:
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!
- Hardwired internet access - wireless and/or satellite Internet Service Providers are not compatible with our systems.
- Productive quiet and distraction-free secure place to work.
- A Smartphone (iOS or Android) 4 years old or newer in which you will be able and willing to download our app that will be leveraged for company communications.
Additional Information :
EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
