Administrator (Hull & Grimsby)

Kingston upon Hull - UK

Monthly Salary: Not Disclosed

Posted on: 16-10-2025

Vacancies: 1 Vacancy

Job Summary

To assist in supporting Target Housing team to achieve the organisational objectives. Further to provide support to ensure the efficient functioning of the Hull and Asylum Services.

Specific

- Be a first point of contact to referring agencies & clients.

- Input client data onto Omni ledger

- Liaise closely with external agencies.

- Arrange contractor access

- Develop an approach to signposting individuals to other housing providers & develop a rapport & professional relationship with those providers.

- Ensure all correspondence is consistent and uniform produced to a high professional standard and in-line with Supporting People quality framework.

- Follow equality of opportunity approach to managing accommodation waiting lists ensuring Fair Access Policy is followed.

- To attend the weekly team meeting

- Complete spreadsheets for contractual requirements

- Any other duties deemed as appropriate and agreed with Service Manager

General

Be first point of contact for the organisation with customer focus in mind. Respond to telephone queries & enquiries take messages update database accordingly and welcome sign-in visitors.

Create and development forms and databases as required in order to develop office systems & increase organisational efficiency.

Record relevant information in database and produce reports from database as required.

Assist with office duties as directed & day to day office functioning.

Attend meetings & produce minutes of the meeting

Maintain office stock & process stationary order.

Participate in implementing appropriate Quality Assurance Systems.

Prepare evidence in readiness for any inspections and annual organisation self assessment.

Attend relevant training and meetings as directed by Service Manager

Develop skills in Omni (internal database)

Take responsibility to ensuring all electrical & technical equipment & components are fully functioning. i.e. photocopier fax & telephones etc

Support the team in resolving IT issues/problems liaise with external IT Support Service.

Operate ring-around procedure for Target staff.

First point of contact for phone calls
Meet and Greet Visitors/Tenants
Allocate incoming & sort outgoing mail

Person Specifications

Familiar with the use of Word Excel Publisher PowerPoint and database systems

Possess excellent communications skills both written & verbal.

Hold knowledge of administration systems

Experience in office administration

Ability to liaise with diverse range of people

Ability to establish and maintain effective strategic relationships

Minute-taking experience.

Ability to demonstrate a level of flexibility in order to respond to demands and timescales

Ability to work as part of a team to contribute to set objectives

Willingness to undertake further training and development as necessary.

Competencies

Customer Focus (Critical)

Planning and Organising (Critical)

Communication & Influencing (Critical)

Commitment and Drive (Very Important)

Analytical Thinking (Very Important)

Team Work (Very Important)

Integrity (Important)

Confidence and Judgment (Important)

Technical (Important)

Required Experience:

Unclear Seniority

To assist in supporting Target Housing team to achieve the organisational objectives. Further to provide support to ensure the efficient functioning of the Hull and Asylum Services.Specific Be a first point of contact to referring agencies & clients.Input client data onto Omni ledgerLiaise closely w...