Key Responsibilities
- Handle customer inquiries in Hebrew across phone email and chat.
- Provide accurate information and resolve customer issues efficiently.
- Ensure customer satisfaction by offering timely and empathetic support.
- Collaborate with internal teams to escalate and resolve complex cases.
- Work in line with company procedures and service quality standards.
Requirements
- Language skills:
- Native or C1/C2 level in Hebrew.
- Minimum B2 level in English (written and verbal).
- Full-time availability.
- Strong communication and problem-solving skills.
- Customer-oriented mindset with attention to detail.
- Must already be based in Lithuania
Important:
If you are moving from abroad you must confirm Yes I will be moving on my own or I dont need relocation support.
What We Offer
- Full-time employment.
- Competitive salary package.
- Bonus of 100 gross per month (based on KPI fulfillment).
- Paid work on bank holidays.
- Ongoing training and professional development opportunities.
Key Responsibilities Handle customer inquiries in Hebrew across phone email and chat. Provide accurate information and resolve customer issues efficiently. Ensure customer satisfaction by offering timely and empathetic support. Collaborate with internal teams to escalate and resolve complex cases. ...
Key Responsibilities
- Handle customer inquiries in Hebrew across phone email and chat.
- Provide accurate information and resolve customer issues efficiently.
- Ensure customer satisfaction by offering timely and empathetic support.
- Collaborate with internal teams to escalate and resolve complex cases.
- Work in line with company procedures and service quality standards.
Requirements
- Language skills:
- Native or C1/C2 level in Hebrew.
- Minimum B2 level in English (written and verbal).
- Full-time availability.
- Strong communication and problem-solving skills.
- Customer-oriented mindset with attention to detail.
- Must already be based in Lithuania
Important:
If you are moving from abroad you must confirm Yes I will be moving on my own or I dont need relocation support.
What We Offer
- Full-time employment.
- Competitive salary package.
- Bonus of 100 gross per month (based on KPI fulfillment).
- Paid work on bank holidays.
- Ongoing training and professional development opportunities.
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