General Manager
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Job Location:
Phnom Penh - Cambodia
Monthly Salary:
Not Disclosed
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
Position Title: General Manager
Reports To: Group Chief Business Officer and Chairman
Location: Phnom Penh Cambodia
Background:
The company is a dynamic and diversified business group in Cambodia established with a vision to deliver innovative reliable and sustainable solutions across multiple sectors. The Group continues to expand its footprint through strategic subsidiaries each contributing to the overall growth and reputation of the organization. Through its subsidiaries company is committed to driving innovation creating value for stakeholders and contributing to the socio-economic progress of Cambodia. With a strong focus on quality sustainability and customer satisfaction the Group is positioning itself as a trusted partner in logistics technology automotive and real estate sectors. To expansion our market we open job opportunity as below:
Position Overview
The General Manager (GM) of will lead the strategy operations and growth of the Groups online purchasing application platform in Cambodia. This role is responsible for driving business performance building partnerships leading digital innovation and ensuring customer satisfaction. The GM will oversee all aspects of the business including commercial marketing technology operations and customer experience to position Young Sia Purchase as a leading e-commerce platform in the Cambodian market.
Key Responsibilities
Strategic Leadership
- Develop and implement the overall business strategy for Young Sia Purchase.
- Define growth objectives revenue targets and long-term vision of the platform.
- Identify and pursue new business opportunities market trends and digital innovations.
Business & Operations Management
- Oversee daily operations of the online purchasing platform ensuring smooth functionality and scalability.
- Lead cross-functional teams (technology marketing customer service logistics finance) to deliver business goals.
- Drive operational efficiency quality service and user satisfaction.
Sales & Marketing Growth
- Develop and execute customer acquisition and retention strategies.
- Oversee digital marketing brand positioning and promotional campaigns.
- Build partnerships with merchants vendors and service providers to expand product offerings.
- Ensure competitive pricing attractive promotions and customer engagement.
Technology & Innovation
- Collaborate with the tech team to enhance app features user interface and overall digital experience.
- Drive innovation in digital solutions payment systems and delivery models.
- Ensure platform reliability data security and continuous improvement.
Financial & Performance Management
- Develop and manage annual budgets forecasts and financial targets.
- Monitor revenue costs and profitability of the business unit.
- Report business performance and key KPIs to the Group CEO/Board.
People Leadership & Culture
- Lead mentor and motivate a high-performing team.
- Foster a culture of innovation accountability and customer-first mindset.
- Build organizational capability to support business growth.
Qualifications & Requirements
- Bachelors degree in Business Administration Management Marketing or related field (MBA preferred).
- Minimum 8-10 years of leadership experience in e-commerce retail digital platforms or related industries.
- Strong understanding of online purchasing platforms consumer behavior and digital ecosystems.
- Proven track record in business development operations and P&L management.
- Excellent leadership negotiation and stakeholder management skills.
- Strong analytical and problem-solving abilities.
Key Performance Indicators (KPIs)
- Growth in active users and customer retention rate.
- Sales revenue and market share in the Cambodian e-commerce sector.
- Merchant/vendor acquisition and partnership expansion.
- Platform performance (app functionality uptime and user satisfaction).
- Profitability and achievement of financial targets.
- Employee engagement and team performance.
Salary
Negotiable
Working Hours
Working Time: 8:00am - 12:00pm; 01:30pm - 5:30pm
Working Day: Monday Friday & Saturday (half)
How to Apply:
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
