When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.
Provides a wide variety of administrative support for the Office of the Chief Academic Officer. Performs various administrative functions to support operations resolve problems and answer detailed questions requiring in-depth knowledge of departmental programs operations and services and hospital policies and procedures. Position provides direct support to two (2) Research Program Managers and the Vice President Academic Strategy in addition to general office support. The Administrative Coordinator will collaborate closely with the Executive Assistant in supporting the Chief Academic Officer including but not limited to vacation/out of office coverage. Involves extensive interaction with various populations and not limited to members of the research and academic community (clinicians researchers administrators etc.); leadership support staff of Beth Israel Lahey Health and BILH organizations; and staff both internal and external to BIDMC.Job Description:
Essential Responsibilities:
1. Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings which can be refer to other managers or when possible resolves the situation.
2. Schedules and prepares for diverse and complex appointments meetings and travel arrangements.
3. Oversees planning and preparation for committees. Distributes minutes prepares agenda materials and committee work.
4. Plans coordinates and makes recommendations in preparation for high-profile programs and events for the department.
5. Independently composes and edits complex and sensitive correspondence reports and documents for final approval by manager.
6. Compiles analyzes and summarizes data from multiple sources to create detailed complex documents reports and high-level presentations.
7. Completes department-specific responsibilities which are documented at the local level.
Required Qualifications:
1. High School diploma or GED required. Associates degree preferred.
2. 3-5 years related work experience required.
3. Advanced skills with Microsoft applications which may include Outlook Word Excel PowerPoint or Access and other web-based applications. May produce complex documents perform analysis and maintain databases.
Competencies:
Decision Making: Ability to make decisions that are guided by precedents policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are varied requiring analysis or interpretation of the situation using direct observation knowledge and skills based on general precedents.
Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff patients families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts practices procedures and policies with the ability to use them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service to patients visitors staff and external customers in a professional service-oriented respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying lifting pushing pulling objects. Sitting most of the time with walking and standing required only occasionally
Pay Range:
$24.98 - $33.62The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors that may include seniority education training relevant experience relevant certifications geographyof work location job responsibilities or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials call pay premium pay overtime pay and other additional pay practices as applicable to the position and in accordance with the law.
Required Experience:
IC
Easily find the care you need when you need it. Find a doctor, schedule an appointment and put your health first. With 13 locations, our expert health care providers are nearby and ready to help.