Patient Scheduling Specialist, Behavioral Health

Work Schedule:
100% FTE 40 hours per scheduled Monday through Friday between the hours of 8:30 AM 5:00 PM. Hours may vary based on the operational needs of the department.

Pay:

Pay starts at $19.75 per hour work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.

We are seekinga Patient Scheduling Specialist to:

• Utilize your excellent customer service skills to schedule appointments via phone in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receiveappropriate care in a timely manner.

At UW Health youll receive:

• Generous benefits package including health insurance and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.

Qualifications

• High School Diploma or equivalent Required
• Associates Degree Bachelors degree in Business Administration Healthcare or other related field Preferred

Work Experience

• 1 year of previous experience working in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling patients Preferred
• Previous experience coordinating multiple activities in an office setting Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas we are proud to have the opportunity to impact the communities we serve.